Floor Assistant

🔒 Confidential Employer
Posted 21 March 2026
LOCATION
London
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Hospitality
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Cleaning Communication Teamwork Food Service Hospitality Organization Attention to Detail

FULL DESCRIPTION

Floor Assistant

We have an exciting opportunity for an enthusiastic Floor Assistant to join the founding location of the [Employer hidden — view at passion-project.co.uk] Members’ Club, located in the heart of London’s St. James’s.

DUTIES AND RESPONSIBILITIES:

  • Responsible  for  delivery of the food  from the kitchen.
  • Cleaning and polishing of the front of house equipment to the correct standard.
  • Cleaning, tidying and maintaining stock levels of the back of house area.
  • Greeting of guests in a professional, efficient & timely manner
  • To keep up to date with all service standards in the club and to follow company standards of procedures at all times
  • Performing basic cleaning tasks as needed or directed by a manager
  • Filling in for absent staff as and when required
  • Co – ordinates well with the waiters, commis waiters, kitchen staff, sommeliers and managers to ensure a smooth service is always delivered
  • Carry out duties which include polishing cutlery/plates,  clean and maintain floor stations, ensure napkins are folded and surfaces kept clean and clear, as well as ensuring all FOH/coffee stations are fully stocked with the required equipment
  • Carry food items from the kitchen to the main restaurant areas, clear away all dirty items from the clearing station and deliver them to the pot wash area
  • Promptly respond to guests with any additional requests
  • Adhering to all grooming and appearance standards set by [Employer hidden]
  • Understands and can communicate what [Employer hidden] is about and fully understands the services/products that are available at the club
  • Assists other areas of the club such as Clubroom, St James’s  Room when required

BENEFITS:

  • Staff food on duty
  • 29 days holiday (including bank holidays)
  • Opportunity to take part in WSET/CMS training and other courses
  • Opportunity to progress further in role within the company
  • Staff Members can order wines at our wholesale prices through our wine buying team
  • Pension Scheme
  • Life Assurance
  • Cycle to work scheme
  • Season ticket loan scheme
  • Recommend a friend bonus
  • 25% discount on dining at the Club
  • Employee Assistance Programme
  • Uniform provided
  • Dry Cleaning
Sign up free — access 45,000+ UK sponsor-licensed jobs