Bar Supervisor

What will I get?

• Competitive salary ranging from £44,000 to £45,000 gross per annum, based on a 40-hour working week and inclusive of service charge.
• Enhanced annual leave, increasing with length of service
• Complimentary meals while on duty
• £1,000 “Refer a Friend” bonus scheme
• Ongoing learning and professional development opportunities
• Reward programmes, long service recognition, and employee appreciation incentives
• Employer pension contribution of 3%
• Complimentary dry cleaning
• Enhanced maternity and paternity pay
• A vibrant social calendar and engagement programme, including team events, seasonal celebrations and a quarterly Chair’s message
• Access to the HSF Health Plan*, including:
  • Dental reimbursement
  • 24/7 GP advice line and confidential counselling support, including assistance for dependents
  • Optical reimbursement
  • Complimentary cover for your partner and children
  • High street and grocery discounts, discounted cinema tickets, and a wide range of retail offers
  • Discounted gym memberships

What will I be doing?

As a Supervisor (Restaurant & Bar) at ...[Employer hidden], you will play a pivotal role in ensuring an exceptional dining experience for our guests while maintaining the seamless operation and financial success of the restaurant, bar, and in-room dining services. You will collaborate closely with our team to enhance guest satisfaction and foster a culture of continuous improvement. This role demands excellent communication skills, a customer-focused mindset, and the ability to cultivate positive relationships.

Operational Management:

• Assist in the comprehensive management of restaurant, and in-room dining services.
• Actively participate in departmental meetings and team briefings, offering support and guidance to team members when needed to achieve collective objectives.
• Monitor compliance with health, safety, sanitation, and alcohol awareness standards.

Managing Restaurant IRD:

• Engage in show rounds, daily briefings, and debriefs.
• Interact with hotel guests and VIPs, providing VIP reports to the Executive Management Team.
• Coordinate and facilitate staff training, including regular tastings.

Financial Performance Management:

• Meet established cost of sales targets.
• Analyse financial data to support decision-making and forecast potential revenues and costs.
• Exercise cost control measures while maintaining service standards.

Health and Safety Management:

• Familiarise yourself with relevant health and safety legislation and ensure team members comply with regulations.
• Act in accordance with fire safety instructions and promote a safe working environment.
• Attend and stay updated on mandatory training and legislative changes.

Staffing and Team Development:

• Assess staffing needs and develop plans for future growth.
• Coach, train, and nurture both management and hourly employees.
• Elevate team performance, morale, productivity, and enthusiasm.

What are we looking for?

• Minimum 2 years of experience in a similar role within a luxury property (pre-opening experience is highly desirable).
• Excellent knowledge of wines and champagne.
• Strong upselling skills and customer service know-how.
• Outgoing personality with a passion for creating unique experiences.
• Stay informed about new trends, fashions, art, and culture.
• Ability to speak and write French is desirable but not essential.
• Self-starter with creativity, high drive, and result-oriented approach.
• Strong work ethic and ability to handle tasks under pressure and meet deadlines.
• Strong leadership skills to motivate the team and maintain a high level of service.