Internal Sales

🔒 Confidential Employer
Posted 21 March 2026
LOCATION
Cardiff
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Sales & Marketing
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Sales Customer Service Communication Sales Targets Order Processing Product Knowledge

FULL DESCRIPTION

Job Title:Internal Sales

This is a full-time role requiring the candidate to be available between the hours of 9am-5.30pm Monday to Friday. This is a B2B role and will involve selling security products to the trade. The role also requires a good relationship with your external sales rep to ensure your geographical area is targeted efficiently. Full training of any systems will be provided. We expect a positive, proactive and focused attitude towards the role and the associated duties. Full support, instructions and training will be provided.

Responsibilities

  • You will be need to hit individual sales targets, on a month-to-month basis
  • Individual/Joint KPI’s are set which are again, set on a month-to-month basis
  • A proactive approach in growing your customer base by calling new/existing/cold customers
  • Providing support to the external sales team as and when required
  • Preparing quotations and processing orders through Sage 200
  • Assisting with incoming telephone queries and requests such as customer enquiries
  • Provide pricing, stock levels, stock availability and product recommendations to all customers when required
  • Liaising with other departments to ensure orders are despatched efficiently
  • Providing excellent customer service
  • Liaising with the customer to keep them informed of their order progress is also a key requirement.
  • Online chat support on our web portal queries would also need to be dealt with, in a timely manner. This would involve answering queries such as stock enquiries, product compatibility, application enquires etc

Benefits

  • Workplace Pension Scheme
  • Share Incentive Plan
  • Private Medical Insurance
  • Income Protection
  • Buy/sell Holiday Scheme
  • Company Sick Pay
  • Employee Assistance
  • Free Car Parking
  • Annual Flu Vaccinations
  • 25 Days Annual Leave
  • Social Events
  • Casual Dress
  • Charity Days / Event
  • Electric Car Scheme
  • Pure Gym Discount
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