Service Supervisor

🔒 Confidential Employer
Posted 21 March 2026
LOCATION
Newcastle
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Skilled Trades
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Lift Maintenance Service Management Client Communication Technical Surveys Risk Assessments Team Management

FULL DESCRIPTION

We have an opportunity for a Service Supervisor based at our busy Newcastle office, covering the North East of England and working closely with our Glasgow branch. The successful applicant should have strong knowledge in lift maintenance service. They should be self-motivated to help build the development of the service department and have the ability to communicate with clients, suppliers and employees.

Service Supervisor (Newcastle)

- Full Time - [Newcastle Office](https://maps.google.com/maps?q=Newcastle%20Office&zoom=14&size=512x512&maptype=roadmap&sensor=false) - Posted 2 months ago

We have an opportunity for a Service Supervisor based at our busy Newcastle office, covering the North East of England and working closely with our Glasgow branch.

The successful applicant should have strong knowledge in lift maintenance service. They should be self-motivated to help build the development of the service department and have the ability to communicate with clients, suppliers and employees.

The main areas of responsibility will include, but not be limited to, the following:

  • Managing a team of Service Engineers in a busy area for routine maintenance, breakdowns and processing of repairs.
  • Updating information and responding to messages using the company computer network.
  • Processing service reports, callout reports, client/consultant survey reports, thorough examination reports and client correspondence.
  • Conducting technical surveys and specific risk assessments/release training.
  • Liaising with suppliers and sub-contractors to obtain spare parts and oversee specialist sub-contractors’ works.
  • Assisting the repairs department when the need arises.
  • Occasionally attending departmental and client meetings.

The ideal candidate should have a:

  • Strong bias in lift maintenance and repair.
  • Current valid driving licence.
  • DBS check will be required.

Benefits of the position, for the right applicant, include:

  • Competitive salary, based on proven experience.
  • Company vehicle or Cash Allowance scheme.
  • Participation in the company profit share scheme after a qualifying period.
  • Stakeholder pension scheme.
  • 25 days paid holiday, in addition to public holidays.
  • Medicash Health scheme and Wellbeing scheme.
  • Enhanced Maternity and Paternity Scheme after a qualifying period.

Still interested?

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or please apply (in confidence) together with your CV to: [[contact hidden]](mailto:[contact hidden]).

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