Sales Executive

Job Title

Sales Executive

Department

Sales

Reports to

Divisional Director

Hours of work

08:30-17:00 Monday to Friday

Place of work

[Employer hidden] Office in Worcester and travelling to customer locations. (free parking at [Employer hidden] office)

Package Extras

Free parking in Worcester, fully stocked staff kitchen, cycle to work scheme.

Summary of Position

The Sales Executive will work closely with a Senior Account Manager to support the management and growth of major accounts. This role focuses on learning the structure, needs, and dynamics of strategic customers, helping to add value by identifying new opportunities, booking high‑quality meetings, and supporting proactive account development. The successful candidate will be driven, curious, and able to use their own initiative to investigate account potential, build stakeholder networks, and contribute directly to growing revenue within key accounts. This role forms a strong foundation for progression into Sales roles such as Junior Account Manager or Business Development Manager.

Primary Responsibilities

• Book meetings for the Senior Account Manager with key stakeholders — including new contacts, new departments, and emerging opportunities.
• Proactively analyse, interrogate, and map major accounts to understand layout, stakeholder structure, and growth potential.
• Consistently achieve sales activity KPIs set by the Senior Account Manager.
• Identify additional areas where [Employer hidden] can add value, including cross-selling and up-selling opportunities across services and solutions.
• Provide excellent customer care and service when liaising with clients.
• Support the Senior Account Manager in preparing account insights, meeting notes, follow‑ups, and opportunity development.
• Engage customers and prospects over the phone to build rapport, position [Employer hidden]’s offerings, and nurture interest.
• Maintain a strong understanding of [Employer hidden]’s products, services, and value proposition.
• Accurately complete forms and documents to update other individuals and departments within the company.
• Produce accurate quotes for customers. Demonstrate correct usage of pricing and discount models at all times.
• Maintain and update accurate data fields and dialogue reports in the CRM database and other sales systems.

Other Duties

• Engage in training, coaching, and development activities; apply learning effectively across accounts
• Organise workload and manage time to support the Senior Account Manager efficiently
• Demonstrate reliability, initiative, and a proactive approach to identifying ways to improve account engagement.
• Follow company policies, standards and requirements.
• Be of smart appearance at all times in connection to work.
• Be reliable at all times in connection to work.
• Working towards gaining a driving licence.
• Has a full UK driving licence & use of a car.

Professional Specification

Essential Desirable

Further or Higher Qualifications and GCSE Math’s and Training English

MS Office skills

Minimum 12 months in a sales role. Business to business experience.

12+ months experience in a similar role.

General Ability

Essential Desirable

Excellent communication skills — Strong problem‑solving and written, verbal, and digital analytical skills

Strong problem‑solving and Strong organisational and analytical skills time‑management skills

Ability to listen and follow instructions Team‑focused but confident working accurately. independently.

Working towards gaining a driving Has a full UK driving licence & use of a licence. car.

Why work for [Employer hidden]?

[Employer hidden] actively encourages personal growth and development promoting authenticity, resiliance, emotional intelligence, kindness and collaboration. Here’s what some of the team have to say about their experience with [Employer hidden].

Brian, Trainer

‘I’ve worked for [Employer hidden] for over 6 years now. It’s a place where I can grow and do my best work. Where the tools to do my best work are provided. A company where I can see the difference I make to our delegates, the company and to my colleagues. I cannot see myself working anywhere else.’

Kelly, Account Manager

‘My personal growth has been amazing within my 3 years here. You are accepted for being yourself and your opinions count. There’s a great mix of people and every day is varied. You really feel like you’re making a difference and helping to improve workplaces with training and support. If you have an open mind and drive to excel in what you do, you’ll do well here and have fun along the way!’

Martin, Trainer

‘When I started at [Employer hidden] (16 years ago) it just felt like the right fit for me. Working for a company with real values that is committed to customers learning is an ethos that I agree with. The directors are hands on and there is a great atmosphere amongst all the staff. Quite simply the best company I’ve ever worked for.’

Rachel, Account Manager

‘Working at [Employer hidden] has been like finding the extended family I never knew I needed. Personal growth and development is promoted as much as professional development. Coming to work and having fun… who wouldn’t want that?’

Company Benefits

Cycle to Work Scheme Free Eye Test Free Seasonal Flu Jab Free refreshments and fruit daily

Family friendly policies Hybrid working Additional holiday after 33 Days Annual Leave (role dependant) 5 years’ service including bank holidays

Reservist policy Free Parking Company profit share scheme Commission Scheme (for all staff not on a (sales) commission scheme)

Personal / Professional Coaching, Mentoring, training Annual company Company away days development Career development social events (hiking, canoeing etc)