Disposition Technician
SKILLS
FULL DESCRIPTION
We are seeking a dedicated Disposition Technician to join our Quality team at [Employer hidden — view at passion-project.co.uk]. In this key role, you will be responsible for the routine dispositioning of products across all stages of internal and external production. You will monitor and respond to customer and vendor complaints, conduct detailed investigations, and drive continuous quality improvement through the implementation of effective Corrective and Preventive Actions (CAPA).
Responsibilities:
- Review and approve batch records, in-process checks, and laboratory results for raw materials, intermediates, and finished goods.
- Perform dispositioning of materials and products, ensuring compliance with internal specifications and regulatory requirements.
- Liaise with Production, Laboratories, and Supply Chain to ensure timely release of products.
- Maintain accurate and traceable documentation for all batch dispositions.
- Complying with safety and hygiene procedures including but not limited to: adopting safe working practices, wearing the required protective clothing and use of safety equipment appropriate to the role
Customer and Vendor Complaints
- Receive, log, investigate, and respond to all customer and vendor complaints within agreed timelines.
- Perform root cause analyses, coordinate testing or sampling when necessary, and document findings.
- Collaborate with cross-functional teams to prevent recurrence and improve supplier quality performance.
- Track and trend complaints to identify recurring issues or emerging risks.
Compliance and Documentation
- Ensure that all activities comply with GMP, GFSI, BRCGS & Regulatory (UK/EU/US/CA) standards.
- Assist with internal, supplier, and regulatory audits, providing documentation and evidence as required.
- Contribute to the review and update of Quality Management System (QMS) documents, including SOPs, forms, and work instructions.
- Support training of staff in quality standards, procedures, and hygiene practices.
Cross-Functional Collaboration
- Work closely with Production, Laboratories, R&D, and Supply Chain to resolve quality issues.
- Liaise with external manufacturers and suppliers to maintain consistent quality expectations.
- Communicate quality performance, trends, and improvement actions to management and stakeholders.
What you’ll need:
- Degree in Food Science, Microbiology, Chemistry, or a related discipline.
- Proven experience in a quality role within the food manufacturing, pharmaceutical or medical devices industry.
- Strong knowledge of GMP, HACCP, and quality systems.
- Be self-motivated and a great team player.
- Be organised, efficient and methodical.
- Have excellent attention to detail.
- Be analytically minded and continuous improvement focused.
- Be quality focussed with a drive to ensure standards are upheld.
- Have excellent computer skills, including knowledge of Microsoft.
- Professional communication skills at all levels.
What you’ll get from us:
The opportunity to work for the fastest growing infant milk brand in Europe, alongside a young talented team dedicated to serving thousands of passionate customers.
We offer 28 days holiday (incl. bank holidays) with additional holidays granted each year for the first 5 years, a pension scheme, Employee Assistance Programme, Life Assurance at 2 x basic salary, on-site parking, subsidised breakfast and childcare vouchers. Oh and did we mention our factory is located in the heart of the beautiful English Lake District?
If this sounds like a role for you, email Magdalena Klonowska Senior Talent Acquisition Specialist & Onboarding Coordinator, ([contact hidden]) with your CV and a note on why you’re right for the job — we can’t wait to meet you!