Job Description

As Key Account Manager, you will take responsibility for the growth and ongoing success of some of our most important client relationships, ensuring we deliver exceptional value while expanding our footprint across their organisations.

• Proven track record of success in Key Account Management within a professional IT services company.
• Experience managing major accounts with significant annual revenues, with responsibility for growth, retention, and profitability.
• Strong background in technology sales, preferably within the transport sector.
• Comfortable operating at C-level and able to translate client business challenges into IT-enabled solutions.
• Ability to act as a trusted advisor to clients, developing long-term partnerships and influencing strategic decision-making.
• Strong commercial acumen with the ability to construct and negotiate profitable deals.
• Excellent stakeholder management and relationship-building skills, with a track record of developing multi-level client engagements.
• Insight into digital transformation programmes and how IT services can enable business value.

Qualifications

• A natural relationship builder with strong gravitas who can quickly establish trust with senior stakeholders.
• Results-driven and highly motivated, with a strong focus on customer success and long-term value creation.
• Strong communicator, both written and verbal, with the ability to engage technical and non-technical audiences.
• Highly collaborative and able to work seamlessly with delivery, commercial, and platform colleagues to achieve client growth.
• Personal values aligned with [Employer hidden — view at passion-project.co.uk]’s: honesty, integrity, accountability, strong work ethic, and a selfless approach.
• Entrepreneurial mindset, with the ability to spot opportunities and drive growth.