Event and Sales Manager

Main purpose of the role?

As the Sales & Events Manager-[Employer hidden], you will play a critical role in ensuring the efficient, commercially driven, and service-focused operation of the [Employer hidden] Team. This includes maximising revenue, enhancing client satisfaction, and developing a high-performing sales and planning team.

You will support the Director of Meetings & Events by leading diary management, driving sales conversion, and ensuring the team consistently delivers against company standards, business strategies, and Nottingham Venues’ values.

You will oversee the day-to-day and strategic management of Campus Sales Office operations, including:

• Diary management and allocation of inbound enquiries
• Ownership of sales conversion processes, qualification standards, and pipeline management
• Leadership, training, and development of the [Employer hidden] Team
• Oversight of communication, handovers, and collaboration with UoN operational teams
• Supporting commercial decision-making through proactive sales initiatives and identification of new opportunities
• Implementing and ensuring adherence to company SOPs, processes, and planning standards
• Supporting reporting requirements: DTR, rebooks, BOB summaries, upsell reporting, conversion metrics, and competitor insights.

The ideal candidate

You will have a strong background in sales, planning or event management along with:

• Experience in diary management and enquiry qualification.
• Ability to lead, motivate, and develop a team.
• Strong communication, organisation, and commercial decision-making skills.
• Ability to manage multiple priorities under pressure.
• Strong IT literacy including CRM/event management systems (KX, Opera, Venue Directory).

Desirable

• Experience in hospitality or multi-venue sales environments.
• Experience with revenue management principles.
• Knowledge of [Employer hidden] or higher education events.
• Experience handling high-value enquiries and complex commercial decisions

Benefits

• 25 days Holidays plus bank holidays, or a day off in lieu if contract requires you to work. PLUS, an extra day holiday for each years’ service (up to a maximum of 5 years)
• Real living wage employer
• Opportunity to be part of a contributory Pension scheme
• Free meals and refreshments when on duty
• Excellent training and development opportunities through our internal training program and support with professional qualifications
• Discounts available for both yourself and friends and family in our hotels and restaurant
• Discounted membership at the University sports facilities
• Employee recognition schemes including long service awards and monthly “Top of the tree” event
• Opportunity to earn additional payment by being a member of various employee committees
• Employee wellbeing support
• Full uniform provided
• £250 recommend a friend incentive