English Speaking Telephone Interviewer
SKILLS
FULL DESCRIPTION
English Speaking Telephone Interviewer
[Employer hidden — view at passion-project.co.uk] International is seeking English Speaking Telephone Interviewers to conduct telephone interviews using CATI methodology. The role involves engaging with diverse individuals to gather valuable insights for market research projects. Full training on CATI methodology is provided, with opportunities for career growth.
Location
London, Lancaster
Salary
Competitive salary
About Us
[Employer hidden] International is an award-winning independent market research and consultancy company. We offer qualitative, quantitative, and mixed-methods market research worldwide, partnering with leading global brands.
Our skilled interviewers use CATI (Computer-Assisted Telephone Interviewing) to conduct precise telephone interviews, ensuring we connect with individuals who provide key insights for research objectives.
About the Role
Our global CATI presence allows us to engage with diverse markets and demographics through conversations led by our expert Telephone Interviewers. With this capability, we reach respondents across geographical boundaries, ensuring research insights are globally relevant.
Each month, we conduct thousands of interviews with consumers and B2B audiences, focusing on ‘Hard-to-Reach’ groups such as high-calibre professionals, senior management, scientists, specialists, policymakers, KOLs, and other top-tier opinion leaders.
We currently operate three CATI locations globally, with over 200 interviewers covering 32+ languages. Join us as our team grows, we offer a dynamic environment with flexible working hours and ample career development opportunities.
Key responsibilities.
- Conduct telephone interviews using CATI methodology.
- Engage with people from various backgrounds to collect valuable insights.
What we offer.
- Full training on CATI methodology.
- Entry-level positions with potential for career growth as the department expands.
Reporting to:
CATI Manager
Location:
This role is currently only office-based ([Employer hidden] London office, or Lancaster office)
Contract:
Zero hours contract
Essential skills.
- Excellent telephone manner.
- Confident interpersonal and communication skills.
- Native language proficiency with good English skills.
- Perseverance.
- Strong organisational and time management skills.
- Good computer literacy and attention to detail.
- Previous market research experience is a plus but not required.
Requirements:
Evidenced Right to Work in the UK by the start of contract.
How to Apply:
Email your CV, and a short cover note explaining why you would be a great fit for this role and sharing with us why you’d like to join [Employer hidden] International to [contact hidden]. If you require any reasonable adjustments to be made to the recruitment process, please include this in your cover note. Please include the job title in the subject line of your email.