Solutions Architect (Networking)

The Role:

We are recruiting a Solutions Architect (Networking) to act as a senior level technical resource for service provider technologies, involving aspects of both pre-sales and post-sales support for employees and customers of [Employer hidden — view at passion-project.co.uk].

What You’ll Be Doing:

• Liaise with customers to help define their requirements and offer solutions from the company’s portfolio of products.
• Engage in customer pre-sales activities to include presentation and whiteboard sessions as well as providing written work such as RFI responses and Statement of Works.
• Design robust solutions for customers encompassing a wide range of networking technologies and services.
• Deliver onsite presentations and demonstrations of solutions in isolation and alongside representatives from our vendors.
• Deliver consultancy services for customers, understand their requirements and design solutions that deliver value into their environment.
• Manage Helpdesk tickets generated by sales staff in a timely manner
• Produce Bill of Materials for sales that can be converted into customer quotes
• Liaise with customers to help define their requirements and offer solutions from the company’s portfolio of products
• Complete customer presentations and workshops as required
• Create standard project documentation such as HLD, LLD to allow post sales engineers to deliver projects to our customers

COMPANY STRATEGY

• Become [Employer hidden]’ advocate of networking products and services.
• Provide input to marketing team on website content & marketing collateral
• Evaluate new vendors, products and services.
• Oversee market and present new solutions to the COO for possible inclusion in the [Employer hidden] portfolio.
• Onboard new technologies and create documentation such as battle cards and sales training.

TECHNICAL CERTIFICATION

• Maintain all current and future industry and vendor certifications and ensure they remain active.
• Complete vendor led and self-study learning to complete certifications as required by the business.
• Identify potential training courses that will be of benefit to the individual and the business.

PROFESSIONAL AND MANAGED SERVICES

• Attend customer site to deliver solutions and services.
• Ownership of assigned customer projects.
• Define project scope for customer engagements.
• Act as single point of technical contact for service provider related projects.
• Define workflows and manage on site delivery utilising post sales engineers.
• Produce high quality customer documentation.

What We’re Looking For:

• Understanding of vendor technologies from HPE, Dell, Pure, Juniper, Cisco, Arista, Nokia and others.
• Proven success in delivering Pre-Sales to prospect customers and designing solutions or services that meet requirements and deliver on expectations
• Understanding of orchestration and management platforms such as Juniper Apstra
• Ability to develop and maintain relationships with peers throughout the business and with customer contacts
• Strong communication skills, a ‘can-do’ attitude and a self-starting ethos
• A desire to win, meet and exceed targets, and a personality that will inspire trusted long-term relationships with colleagues and Customers alike
• Ability to manage multiple tasks/issues/projects concurrently and adjust as priorities change
• Strong work ethic and ability to take initiative
• Proven experience in working efficiently and meeting tight deadlines
• Organised and meticulous, with a high level of attention to detail
• Positive contributions to the organisation beyond the scope of normal responsibilities
• Understanding of vendor technologies from HPE, Dell, Pure, Juniper, Cisco, Arista, Nokia and others.
• Experience in delivering and designing solutions based on HPE (inc. Juniper) or alternative vendor portfolio
• Proven success in delivering Pre-Sales to prospect customers and designing solutions or services that meet requirements and deliver on expectations
• Knowledge of hyperscale and AI delivery networks including design, deployment and management using single or multiple vendors
• Multiple years of experience within a service provider, distributor or reseller
• Certification to HPE ASE in networking
• Master ASE preferred but not mandatory
• Preferred Certification to Juniper JNCIS, JNCIP or JNCIE level or an equivalent from an alternative vendor (Aruba, Cisco, etc)
• Ability to develop and maintain relationships with peers throughout the business and with customer contacts
• Understanding of orchestration and management platforms such as Juniper Apstra, Juniper Mist or Cisco ACI
• Hands on experience with CLI and/or orchestration platforms to configure Juniper, Cisco, Nokia or Arista device