Customer Experience Leader
SKILLS
FULL DESCRIPTION
You'll be the one who guarantees customers feel welcomed, have everything they need and leave feeling special. You know exactly what makes people happy and will go out of your way to create feel good moments. You'll be able to spot and quickly fix problems that may affect their experience. We also offer a Customer Service Apprenticeship.
Customer Experience Leader
Hi, my name is Leslie. I'm a CEL at [Employer hidden — view at passion-project.co.uk] to be a good customer experience leader. I think you need to have a really happy disposition and be willing to get stuck in and be part of a good team. My role at [Employer hidden] is meeting and greeting the customers making sure that they've got a really good experience when they walk through the door. I enjoy talking to the customers. That's what I love about my job at [Employer hidden], making sure everybody's happy getting what they want. I like working with the staff. We're all different ages. We have a really good team spirit. We all get on really well. My role at [Employer hidden] is slightly different than the crew members because as customer experience leaders, we need to step up and make sure that the restaurant is ready for the customers and make sure everybody's happy. I wouldn't go back to any other role now that I'm at [Employer hidden] doing the job I do I just love it.