Sadaqa Boxes Administration Officer (North)

🔒 Confidential Employer
Posted 21 March 2026
LOCATION
Manchester
TYPE
Full-time
LEVEL
Entry-level
SALARY
£26,208 / year
CATEGORY
Administrative
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Data Entry Time Management Driving Cash Handling Record Keeping

FULL DESCRIPTION

We are offering an exciting opportunity for a motivated individual to join our dynamic team as a Sadaqa Box Administration Officer. In this role, you will be responsible for the distribution, collection, and processing of Sadaqa Boxes and other donated items from supporters in a timely and efficient manner. You will be expected to respond to donor inquiries, foster positive relationships through face-to-face interactions, and accurately maintain records and reports of donations received.

Key responsibilities:

  • Distribute and collect Sadaqa Boxes and donations from households and businesses across Manchester and surrounding cities (i.e. Scotland & Wales), in a timely manner.
  • Follow designated routes and schedules to ensure efficient collections and distributions.
  • Comply with all traffic laws and regulations, as well as the charity’s ethical guidelines for collections and distributions.
  • Accurately process, count and document all cash donations, ensuring transparency and precision throughout. Update the central CRM database accordingly.
  • Manage cash collection processes, including securely bagging counted cash and co-ordinating with the designated cash collection provider for timely collection.
  • Ensure all donations are securely stored in designated safes prior to collection by secure courier.
  • Maintain comprehensive and accurate donor records within the central CRM database.
  • Manage inventory including both consumable and non-consumable items.
  • Provide regular updates and reports on any issues, progress, and areas for improvement.
  • Engage new supporters at a grassroots level, promoting the organisation's activities and encouraging email sign-ups, Gift Aid declarations, increased social media following, and mobile app downloads.
  • Represent the organisation with a high level of professionalism and integrity in all public engagements.
  • Ensure the maintenance and good working condition of your vehicle.
  • Support fundraising activities, events and stalls, particularly during campaigns that may occur outside regular working hours.
  • Perform additional administrative tasks as required.
Sign up free — access 45,000+ UK sponsor-licensed jobs