IT Officer & Events Technician

🔒 Confidential Employer
Posted 21 March 2026
LOCATION
London
TYPE
Part-time
LEVEL
Associate
SALARY
£32,718 / year
CATEGORY
IT
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

IT support Microsoft 365 AV systems Windows Network systems Troubleshooting Hardware Audio-visual

FULL DESCRIPTION

Job Overview:

The IT Officer & Events Technician is a proactive and versatile role that combines IT support and administration with audio-visual (AV) and sound technical expertise. This position ensures seamless operations across processes and infrastructure for both internal and external events. Responsibilities include providing end-user support, maintaining IT systems and records, and managing AV setups for events and meetings. The role also requires regular coordination with internal departments to address concerns promptly. Additionally, the IT Officer & Events Technician will take direction from the [Employer hidden — view at passion-project.co.uk] International IT Manager.

Key responsibilities:

  • Provide first line IT support for hardware, software and network issues to UK users.
  • Install, configure and maintain work laptops, desktops, printers, mobile devices and other IT equipment.
  • Manage and troubleshoot network systems, including WiFi, Microsoft Office 365 and wired connections.
  • Manage IT incident management process via ticketing system.
  • Procure cost efficient IT equipment and manage replacements and repairs via warranties.
  • Maintain an inventory for all IT and office equipment and document all activities.
  • Assist in user training for common IT tools and applications.
  • Set up new employees as part of the IT induction at time of on-boarding.
  • Support IT [Employer hidden] International Manager to address any issues where relevant.
  • Ensure all IT office equipment in workstations, meeting rooms and spaces are working.
  • Resolve IT issues and equipment in Birmingham and Manchester offices when required.

Events Technician (AV & Sound)

  • Set up, operate and maintain AV and sound systems for live events, meetings and conferences.
  • Oversee the setup and maintenance of high-quality audio-visual equipment, including microphones, projectors, screens and video conferencing systems.
  • Troubleshoot and resolve AV-related issues during events.
  • Manage sound mixing and live recording for presentations.
  • Coordinate with event organisers to ensure technical requirements are met.
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