Sadaqa Boxes Officer

🔒 Confidential Employer
Posted 21 March 2026
LOCATION
London
TYPE
Part-time
LEVEL
Entry-level
CATEGORY
Non-profit
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer service Organisational skills Time management Data entry Driving Communication Conflict management

FULL DESCRIPTION

A committed individual to join our dynamic team of Sadaqa Box Collection Officers distributing and collecting Sadaqa Boxes, donated items from donors, and assist in fundraising events to help raise awareness of the organisation’s activities. You are expected to respond to donor queries, build positive relationships, and maintain accurate records and reports of activities and donations received.

Key responsibilities:

  • Create, distribute and collect Sadaqa Boxes from households and businesses in existing and new locations in an efficient and timely manner
  • Demonstrate the high degree of professionalism and integrity of the organisation to stakeholders
  • Compile and maintain accurate donor information, and records to update the central database
  • Provide regular updates and reports on progress made vs targets
  • Receive donations, sponsorship requests, children’s gifts and other items from donors in person
  • Introduce new supporters to the organisation from a bottom up / grass-root level
  • Raise awareness of the organisation’s activities and values by assisting in fundraising activities and events, such as stalls, especially during campaigns
  • Promote the organisation’s latest content and signups to email, social media, and mobile apps during visits.
  • Follow the relevant laws, regulations, and ethical guidelines related to charity collections and distributions
  • Other office tasks as required

Skills:

  • UK full driving licence, minimum 2 years’ experience & a clean driving record
  • Access to and/or ownership of a vehicle, e.g. car/van
  • Fluent in written and verbal English communication
  • Excellent organisational and time management skills
  • Proficiency in using GPS or maps for navigation
  • Strong customer service skills, both in person and over the phone
  • Ability to professionally manage conflicts and disputes
  • Proficient in Microsoft Office and Excel, and fast data entry skills

Competencies:

  • Strong attention to detail
  • Tact, discretion, and respect for confidentiality
  • Proactive and self-motivated
  • Ability to work effectively as part of a team
  • Ability to manage pressure, handle conflicting demands and prioritise tasks
  • Hardworking and eager to learn

Additional Requirements:

  • Flexibility to work outside standard hours, including evenings and weekends, as required for campaigns and events.

Salary:

£14.80 per hour

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