Ecommerce Operations Manager

Ecommerce Operations Manager in London

London

Full-Time

30000 - 40000 £ / year (est.)

No home office possible

Apply now

At a Glance

• Tasks: Manage daily operations of our in-house resale business and create engaging content.
• Company: Join [Employer hidden], a fast-growing startup revolutionising the online resale industry.
• Benefits: Competitive salary, professional growth, and a fun, collaborative team environment.
• Why this job: Make a real impact in a dynamic role at the forefront of AI and ecommerce.
• Qualifications: Experience or strong interest in ecommerce, with excellent communication and analytical skills.
• Other info: Opportunity to learn from experienced founders and shape the future of resale operations.

The predicted salary is between 30000 - 40000 £ per year.

[Employer hidden] is a fast-growing software startup transforming the online resale industry. We’re building the operating system for resellers — a single platform to source, list, automate, and manage resale operations across multiple marketplaces. Since launching in 2023, we’ve grown rapidly and now partner with hundreds of resellers, from large charities to side-hustlers. This year alone, we’re on track to list over 2 million items.

Resale is uniquely complex: every item is different, workflows are manual, and profitability is constrained by time, space, and expertise. We remove these bottlenecks with an AI-first approach, enabling resellers to operate efficiently and scale profitably. To support our next phase of growth, we’re launching our own in-house resale operation.

This operation will:

• Bring us closer to real customer workflows and challenges
• Generate thought leadership and customer education content
• Sharpen our product through live, real-world R&D
• Set the standard for best-in-class, data-driven resale operations

Role Overview:

Run the operation: You’ll own the day-to-day running of [Employer hidden]’s in-house resale business. You’ll be hands-on with the full resale workflow — sourcing, photography, listing, merchandising, and dispatch — using [Employer hidden] as the core operating system.

Content creator: By operating at a high standard and sharing how the business runs across media channels, you’ll showcase AI-powered resale operations and position [Employer hidden] as the leading authority globally in the space.

Improve the product: You’ll sit at the intersection of live trading and product development, testing new features, spotting issues, and feeding clear, actionable insights back to the team to directly shape the future of the platform.

Build from scratch: This is a high-ownership role in a fast-moving environment, with real influence across operations, product, and marketing. You’ll help define how modern, AI-powered resale businesses are run.

Key Responsibilities:

• Own the day-to-day operation of [Employer hidden]’s in-house resale business, working in-person at our London Waterloo location.
• Create and share content (predominantly video) showcasing how the operation is run and what it achieves.
• Manage the resale workflow end-to-end: (1) Source stock; (2) List products efficiently using [Employer hidden]’s platform; (3) Merchandise and manage active listings to maximise sell-through; (4) Run warehouse and dispatch processes.
• Work towards agreed targets: both operational and trading, and continuously optimise performance.
• Test new product features, workflows, and tools in a live trading environment.
• Provide clear, actionable feedback to the product and development teams.
• Adapt processes as the platform and operation evolve, helping to define best practice as you go.

Key Traits and Skills:

• Entrepreneurial and proactive mindset
• Strong communicator who is comfortable appearing on camera to share insights publicly
• Hands-on and efficient operator able to perform end-to-end ecommerce workflows
• Experience or strong interest in online resale, ecommerce or marketplace businesses
• Organised, data-driven and comfortable working to targets
• Tech-savvy, confident adopting and testing new tools and software

Qualifications required:

• Familiarity with the online resale industry is an advantage.
• Strong numerical and analytical skills
• Full UK driving license
• Right to work in the UK

Why Join Us?

• Join a fast-growing startup operating at the frontier of AI and ecommerce
• Learn from experienced founders who have scaled and exited businesses
• Be part of a tight-knit, fun, collaborative, and ambitious team
• Take ownership of meaningful work with real impact — and with huge room for professional growth.
• Earn competitive compensation aligned to your experience and contribution

Ecommerce Operations Manager in London employer: [Employer hidden]

[Employer hidden] is an exceptional employer for those looking to make a significant impact in the fast-evolving ecommerce landscape. Located in the vibrant area of London Waterloo, we offer a collaborative and ambitious work culture where employees can take ownership of their roles and contribute to meaningful projects. With ample opportunities for professional growth and a focus on innovation, you'll be part of a dynamic team that is shaping the future of the resale industry.

Contact Detail:

[Employer hidden] Recruiting Team

View [Employer hidden] Profile

StudySmarter Expert Advice

We think this is how you could land Ecommerce Operations Manager in London

✨Tip Number 1

Network like a pro! Get out there and connect with people in the ecommerce and resale space. Attend industry events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Show off your skills! Create a portfolio or a personal website that highlights your experience in ecommerce operations. Include case studies, videos, or even a blog about your insights into the resale industry. This will make you stand out when you apply through our website.

✨Tip Number 3

Prepare for interviews by practising common questions related to ecommerce operations. Think about how you can demonstrate your hands-on experience and problem-solving skills. We want to see your entrepreneurial spirit shine through!

✨Tip Number 4

Follow up after interviews! A quick thank-you email can go a long way. Use this opportunity to reiterate your enthusiasm for the role and mention something specific from the interview that excites you about working with [Employer hidden].

We think you need these skills to ace Ecommerce Operations Manager in London

• Ecommerce Workflow Management
• Content Creation
• Data-Driven Decision Making
• Analytical Skills
• Strong Communication Skills
• Proactive Mindset
• Hands-On Operations
• Product Development Feedback
• Adaptability
• Tech-Savvy
• Organisational Skills
• Target-Oriented
• Experience in Online Resale
• Familiarity with Marketplaces

Ecommerce Operations Manager in London

[Employer hidden]

Location: London

Apply now

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