Account Manager
SKILLS
FULL DESCRIPTION
Build and nurture client relationships while promoting innovative ideas.
Join a forward-thinking, well-established business in Morpeth.
Friendly team environment with opportunities for personal growth.
Make a real impact by enhancing customer experiences and driving success.
Experience in account management and strong communication skills.
Fast-paced role with a focus on achieving targets and continuous learning.
Account Manager in Morpeth
This is an exciting opportunity to join a team of a forward thinking, well-established business in Morpeth. We are looking for individuals who are confident, engaging communicators and are totally customer focussed to join their small and friendly team. You should be passionate about customer service and building strong client relationships.
Key Duties and Responsibilities:
- Build, maintain and grow relationships with existing clients
- Understand client requirements and develop ways to meet requirements including pro-actively promoting new ideas to clients
- Provide proposals for existing clients and also for potential new clients generated through other sources
- Liaise closely with other members of the team
- Follow up customer queries and negotiate prices when required with both customers and suppliers
- Manage existing accounts as well as working to re-ignite lapsed customers and on-board new accounts
- Learn and develop knowledge of existing products
- Arrange appointments with clients as and when required
- Must be driven, enthusiastic, self-motivated and have a pro-active attitude to work
- Be a positive ambassador for the business by being both personable and professional
Requirements:
- Previous experience within a similar role would be preferable
- Good organisational skills. The role is fast paced, and you will be expected to manage your own workload effectively
- A fast learner of products and services – and be willing to keep developing and enhancing this knowledge
- Driven to achieve and exceed targets
- Attentive to detail, with an organised approach to everything you do
- A skilled negotiator and calm under pressure
- Willing to go the extra mile