Revenues Manager
SKILLS
FULL DESCRIPTION
Revenues Manager
At [Employer hidden — view at passion-project.co.uk] (WNC), our vision is simple: to make West Northants a great place to live, work, visit and thrive. We’re looking for a Revenues Manager to lead our Council Tax and Business Rates service, ensuring high-quality delivery, compliance with legislation, and a strong focus on customer experience. Reporting to the Assistant Director of Revenues and Benefits, you’ll manage a team of seven Team Leaders and play a key role in shaping the future of our revenues service. This is a leadership role with significant impact, offering the opportunity to drive innovation, digital transformation, and performance improvement across the council. The role is part flexible with a minimum of 2 days a week in the office (One Angel Square).
About the role
In this role, you’ll lead the strategic direction of Council Tax, Business Rates, and Inspections, making sure services run efficiently and in line with legislation. As the council’s expert on revenues, you’ll oversee billing, recovery, and enforcement while driving innovation and maximising income by improving collection rates. Managing a £1.6m budget and a team of seven Team Leaders, you’ll inspire high performance and champion digital solutions. You’ll also play a key part in major projects like revaluations and annual billing, and when required, deputise for the Service Director, ensuring our revenues service remains effective, forward‑thinking, and customer‑focused.
About you
You’re a confident leader with deep expertise in Council Tax and Business Rates, ready to bring energy and vision to our revenues service. With a strong track record in managing change, driving performance, and shaping policy, you thrive on solving complex challenges and inspiring teams to deliver their best. You’ll be IRRV Level 7 qualified and educated to degree level (or equivalent experience), with the ability to turn technical knowledge into clear, pragmatic advice that influences decisions. Most importantly, you’ll combine professionalism with enthusiasm, building strong relationships, embracing innovation, and keeping people at the heart of everything you do.
When applying, please ensure you clearly evidence how you meet the essential criteria outlined in the Person Specification. Applications will be shortlisted against these requirements, including demonstrable experience within a local authority Revenues and Benefits environment.
Our benefits
You can also see our full list of employee benefits on our careers site here: Why you should work for us | [Employer hidden].
About us
At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.
Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.
We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner
The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us.
If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email [contact hidden] for support.
West Northants Council, where careers thrive.