Night Reception Team Member

🔒 Confidential Employer
Posted 21 March 2026
LOCATION
London
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Hospitality
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Communication skills Interpersonal skills Customer service Hospitality Opera (software) Brand Ambassadorship

FULL DESCRIPTION

[Employer hidden — view at passion-project.co.uk] is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. We’re now hiring a Night Reception Team Member to help shape the [Employer hidden] guest journey.

Night Reception Team Member

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[Employer hidden] is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots — ideal for the modern traveller.

Our mission is to help guests experience the city on their own terms — combining independence and hospitality in every stay. We’re a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we’re proud of.

We’re now hiring a Night Reception Team Member to help shape the [Employer hidden] guest journey.

Benefits:

  • Paid family leave (>1 year of service)
  • Flexible working patterns
  • Bonus scheme that rewards high performers;- based on our core values and tied to individual property goals
  • Discounted rates for overnight stays for you, your family and friends
  • Refer and earn scheme - earn up to £/€550
  • Cycle to work scheme- to support a healthy lifestyle and our planet
  • Education Support to help you foster new skills
  • Volunteer days: 2 paid volunteer days per year
  • Support for you and your family when you need it with our Employee Assistance Program (EAP)
  • An extra day off to celebrate your birthday

We would love you to have:

  • Previous experience working in a similar property is helpful but not a “must have” as full training will be provided
  • Prior experience using Opera is helpful but not a “must have” as full training will be provided
  • Excellent communication and interpersonal skills are required for this role.

What you can do for us:

  • Be a Brand Ambassador: Embrace your role with joy, passion, and enthusiasm as you represent [Employer hidden] Group
  • Make a good first impression with all our guests: Confidence and great communication are vital in leaving lasting impressions.

Join us and be part of the journey.

Division : [Employer hidden] - Operations

Department : [Employer hidden] Operations

Role : Reception

Locations : [Employer hidden] Mark Street

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