Support Worker

🔒 Confidential Employer

Posted 21 March 2026

LOCATION

Not specified

TYPE

Full-time

LEVEL

Entry-level

SKILLS

Communication skills Empathy Teamwork Planning skills Social Care Confidentiality Working with Vulnerable Adults Understanding of social care provision

FULL DESCRIPTION

Undertake support work with the sensitivity required to provide services in a way which will preserve the dignity, privacy, choice, independence, fulfilment and rights of the Service User and his/her usual carer/support worker/family members.

JOB TITLE: Support Worker

MAIN RESPONSIBILITIES:

To undertake support tasks as outlined in the Service User’s care/support plan
To maintain good communication and develop effective working relationships with Service Users
Liaise with other support staff and/or other professionals as necessary or as directed
To adhere to all of the [Employer hidden — view at passion-project.co.uk] policies and procedures
To alert Supervisors/Managers of any changes in the Service User’s condition or circumstances
To develop good communication links with any support workers or family member in the Service User’s home
To prepare and cook meals as outlined in the care/support plan
Complete daily logs in accordance to [Employer hidden] policy and procedures
Carry MY SOS device at all times in accordance to [Employer hidden] policy and procedures
To undertake housekeeping, household cleaning and laundry duties as requested if outlined in the care plan
To help with purchasing of provisions to provide an adequate, balance and stimulating diet where necessary
Ensure a safe as possible living environment for Service Users whilst respecting Service User’s choice and rights
Ensure the Service User is not put at risk as a result of home care activities
Work as part of a team and equally be able to work alone
Dress appropriately for post (protective clothing and uniforms are provided by [Employer hidden] where necessary)
Take responsibility for the safe handling of property and equipment belonging to the Service User
To support Service Users with attending appointments (such as health care appointments, housing benefits or other benefit agencies etc.)
To support Service User with medication (observing, not administering)
Attend supervision, training and staff meetings, as required
To be willing to travel between Service Users’ homes in the most efficient way possible.
(Car user, Cyclist, knowledge of public transport)
Be willing to work within Service Users’ own homes and accept different environments and varying capabilities of Service Users
Be available and willing to undertake any other tasks specified by line management relevant to the role and to the needs of the Service Users
Willing to work with animals, if this is not possible to disclose at interview

PERSON SPECIFICATION:

Essential Desirable Qualifications

Willing to work towards Common Induction Standards
Willing to work towards NVQ2
within 12 months employment Achieved NVQ2
Specialist care/support training

Experience

Understanding of social care provision
Experience of working in Social Care either paid or voluntary (this can include care for family/friends)

Skills/Attributes

Excellent communications skills
Ability to maintain confidentiality
Ability to display empathy and warmth to all
To be able to understand and cope with emergency situations
Ability to work on own initiative and as part of a team
Ability to cope with change
Good planning skills
Working knowledge of the Domiciliary Care industry/community work and surrounding regulations and legislation
Understanding of Regulatory Body functions and requirements
Commitment to own professional and personal development
Own phone
Good Team Working
Ability to Work with Minimum Support
Abel to Develop Enabling Skills
Experience in Different Care Settings
Experience of Epilepsy, Mental Health, Challenging behaviour, Autism Spectrum Disorder, including learning disability
Stable Employment Pattern
Good Health Record
Honest, Trustworthy & Reliable
Approachable
Self-Motivated
Sense of Humour
Committed to Anti-Discriminatory Practice
Positive Attitude in the Face of Adversity
Flexible & Adaptable

Additional Requirements

this post is subject to an Enhanced CRB
Where using own car for working purposes, to provide copy of full driving licence and Class 1 car insurance
Certificate

“[Employer hidden] is committed to safeguarding and promoting the welfare of vulnerable adults, and applicants must be willing to undergo various checks, including checks with past employers and the Disclosure and Barring Service (DBS)”.