Customer Service Advisor
🔒 Confidential Employer
Posted 21 March 2026
LOCATION
Wolverhampton
TYPE
Contract
LEVEL
Entry-level
CATEGORY
Customer Service
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion
SKILLS
Customer Support
Communication Skills
MS Office
Problem Solving
Teamwork
Administration
IT Skills
FULL DESCRIPTION
Job Title: Customer Service Advisor
Location: Wolverhampton
Job Length: 6 Month FTC – Full Time
Competitive Salary with extensive benefits:
- Product allowance – alcoholic & non alcoholic choices
- Company bonus scheme
- Life Assurance
- Access to 24/7 GP services
- Company pension contribution
- Generous holiday (inc bank holidays & trading)
- Access to a range of high street discounts
Role Responsibilities:
- Deliver an exceptional customer support service to [Employer hidden — view at passion-project.co.uk], always maintaining a friendly manner
- Communicate with customers through inbound/outbound calls, chats, and emails
- Follow company procedure on customer responses
- Promote on-line digital applications to customers
- Managing multiple customer situations effectively, ensuring the timely and accurate recording of information through online service portals
Experience and Key Attributes:
- Recent call centre experience or customer facing environment would be desirable but not essential
- Someone who is a self-starter and can really hit the ground running
- Working well within a team, but can also manage their own time and workload
- Able to quickly identify problems, think flexibly and resolve issues
- Strong communication skills, a sympathetic telephone manner
- Passionate about providing high quality customer focused services
- Excellent administration, IT, and organisational skills with good experience of using MS office software
Interested in finding out more? Apply today and a member of the recruitment team will be in touch!
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