Mobile Van Technician

🔒 Confidential Employer
Posted 21 March 2026
LOCATION
Knowsley
TYPE
Full-time
LEVEL
Associate
CATEGORY
Skilled Trades
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Light Vehicle Maintenance Diagnostic Equipment Time Management Customer Service Communication Teamwork

FULL DESCRIPTION

Mobile Van Technician

We are looking for a qualified, professional and competent Mobile Van Technician to join our team at our Mercedes-Benz Van dealership located in Knowsley! Our Mobile Technicians are a critical part of the business and are responsible for carrying out onsite servicing and repairs at customer sites using comprehensive system specialist knowledge and a high diagnostic authority.

Package Details:

  • £17.57 per hour
  • Plus enhancement payment of up to £300 per month based upon your qualification level
  • £2,000 onboarding bonus
  • Based onsite in Knowsley and field-based at customer sites
  • 45 hours per week, Monday - Friday, 07:00 – 16:30
  • 23 days’ holiday each year, plus bank holidays
  • Permanent
  • Bonus scheme

Accountabilities

  • Attending customer sites to service and repair vehicles on customer premises
  • Ensuring all defects reported by the customer are actioned
  • Conducting fleet checks on customers vehicles whilst managing your time effectively around customer deadlines and schedule
  • Carrying out independently extensive orders for repair and re-establishing the serviceability of the customer’s vehicle
  • Ensuring vehicles are safe to use
  • Speaking with customers and examining vehicles to diagnose problems with specialist diagnostic equipment
  • If possible, fixing the fault on-site and if necessary, making suitable arrangements if it isn’t possible to fix the problem on-site for the vehicle to be taken to and repaired in the workshop
  • Completing servicing in line with manufacturer’s guidelines
  • Maintaining detailed and accurate records as required for each job carried out

Skills and Experience Required for the Job

  • Previous experience in a similar Technician role
  • Full NVQ Level 3 in Light Vehicle Maintenance (or equivalent) - certified Technician/Technical Specialist in an automotive service field (essential)
  • Full UK driving licence (essential)
  • Attention to detail – ensuring repairs are conducted to a high standard and meet legal requirements
  • Time management – efficiently completing scheduled work and meeting agreed SLA’s
  • Teamwork – contributes positively to the team in order to achieve common business objectives
  • Communication – ability to communicate with colleagues and customers clearly and professionally on work carried out or any potential issues or delays
  • Customer orientation – ability to focus on the needs of the customer and works to deliver customer satisfaction
  • Adaptable – ability to react to changing priorities in a busy and demanding role
  • Self-sufficiency – ability to work independently when required, holding oneself accountable for standard of work completed
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