Customer Success Manager
🔒 Confidential Employer
Posted 21 March 2026
LOCATION
Remote
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Customer Service
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion
SKILLS
Customer Success Management
Account Management
SaaS
CRM
Intercom
Communication
Analytical Skills
Process Improvement
FULL DESCRIPTION
Customer Success Manager
As a Customer Success Manager at [Employer hidden — view at passion-project.co.uk], you'll play a key part in advancing our customers' sustainability journeys and turning them into [Employer hidden] advocates. This is an experienced position requiring strong customer management skills, deep product knowledge, and the ability to address and resolve customer challenges independently. You'll be accountable for the customer journey across a portfolio of accounts, ensuring customers realise maximum value from our platform.
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