Support Workers (No shift work/personal care): Multiple vacancies across B&NES
SKILLS
FULL DESCRIPTION
Support Workers (No shift work/personal care): Multiple vacancies across B&NES
Our Support Workers are the friendly faces that make independent living happen - and we need people who care about making every interaction count.
Support Workers (Independent Living) - Supporting Independence, Building Futures
£24,730 per annum + £900 car allowance
Location: Multiple positions across various areas throughout B&NES
Full Time | Permanent | 37 hours per week | Monday to Friday - no shift work, no personal care
Closing Date: 18th March 2026. Early applications encouraged; we are interviewing urgently.
What you'll be doing
- Managing your own caseload of customers, building trust and understanding their unique needs
- Developing personalised support plans with customers to help them live independently
- Working with partner agencies to coordinate the right support for each person
- Helping customers across Bath and North East Somerset with task-based support -v practical things like shopping, attending appointments, and accessing services
- Supporting customers to maximise their income and access benefits they're entitled to
- Completing annual personal alarm safety checks
- Completing accurate case notes and documentation within required timeframes
- Responding to emergency situations when needed
What you'll get in return
Beyond a competitive salary of £24,127 plus £900 annual car allowance and the chance to make a real difference every day, you'll get:
- 26 days annual leave per year (plus bank holidays) rising to 29 days after 3 years
- Your birthday off as an extra holiday
- Up to 10% matched pension contribution
- Mileage allowance for travel between customer visits
- Flexible benefits which might include a Health Cash Plan
- Access to an Employee Assistance Programme for your own wellbeing
More about you
Essential:
- Experience in a customer-service or customer-facing role
- Strong listening skills and ability to understand what customers really need
- Excellent time management and organisational skills
- Comfort with challenging conversations while remaining respectful and supportive
- Good IT skills including Microsoft Office and mobile apps
- Full driving licence with access to a car and business insurance
- Ability to transport customers when required
You'll travel throughout Bath and North East Somerset primarily, with occasional cover in Bristol and North Somerset. This role requires an enhanced DBS check, which we'll arrange for you.
We value people who can work without judgement, maintain professional boundaries, and are committed to achieving the best outcomes for customers. Your empathy, resilience and genuine interest in helping people will be essential to your success in this role, along with an understanding of the challenges faced by vulnerable adults.