Claims Adjuster, Professions
SKILLS
FULL DESCRIPTION
An experienced claims professional is required to further strengthen [Employer hidden — view at passion-project.co.uk]’s claims team and to ensure that [Employer hidden] delivers a high-quality claims service to policyholders, brokers, underwriters and capacity providers. We are seeking a conscientious and hardworking claims professional with experience with Errors & Omissions (E&O) / Professional Indemnity (PI) claims within the professions space (architects, engineers, miscellaneous professionals, accountants, and design and construction) .
About the role
The Claims Adjuster, Professions will work closely [Employer hidden] colleagues within the Claims, Underwriting, Finance, IT and Products teams whilst being subject to all relevant legal and statutory (including FCA and Lloyd’s) requirements and obligations.
- Proactively handle Errors & Omissions (E&O) and Professional Indemnity (PI) claims on behalf of [Employer hidden]’s capacity providers from first notification of loss to settlement within the scope of [Employer hidden]’s delegated authorities.
- Foster good relationships with policyholders, brokers, underwriters and capacity providers, and drive excellent customer service.
- Actively work with a panel of response vendors during claims incidents.
- Ensure that there is prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage.
- Working closely with underwriters providing feedback on claims issues/trends and the Products team concerning the development of [Employer hidden]’s products and wordings.
About you
We are looking for a candidate who is passionate about Specialty claims and continuing to develop in a growing environment. You will also have;
- Experienced at dealing with external stakeholders in a customer service or consultancy environment
- The ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries.
- The capability of managing the work involved in a variety of Specialty Claims
Core Values
Love what you do:
We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.
Challenge everything:
We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.
Have fun, be good:
Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at [Employer hidden], we welcome all viewpoints, and we treat everyone how we would expect to be treated.