Revenue Operations Lead
SKILLS
FULL DESCRIPTION
About the role
The Revenue Operations Lead will be responsible for strengthening [Employer hidden — view at passion-project.co.uk]’s ability to make informed, forward-looking commercial decisions by improving reporting infrastructure, metrics, and analytical outputs. Other responsibilities will include but are not limited to:
- Deliver high‑quality data and MI that provide senior leaders with clear, actionable insight, strengthening commercial decision‑making.
- Act as a senior partner across underwriting, distribution, technology, marketing, finance, and compliance, representing the Head of Revenue Operations when needed.
- Lead the evolution of our CRM and broker intelligence capabilities, ensuring the platform aligns with broker needs, commercial priorities, and data opportunities.
- Optimise the sales funnel by implementing digital automation tools, refining processes, and driving measurable, efficient revenue workflows across all broker‑facing roles.
- Support broker strategy by using CRM insight and market intelligence to shape tiering, territory plans, value propositions, and budget allocation.
- Define and embed success metrics and performance frameworks that enable consistent, high‑quality commercial engagement.
About you
You’re an influential stakeholder partner with deep knowledge of the insurance market and broker dynamics. With strong analytical capability, you turn data into clear commercial insight and action. Highly organised and detail‑driven, you excel at managing multiple priorities. As well as this you bring experience leading CRM initiatives and optimising the sales funnel, paired with clear communication, adaptability, and strong time‑management skills.