Service Administrator

Job Description

We are one of the largest National Independent Fire and Safety Compliance Companies in the UK, with Engineers in all the major areas of the UK

As a BAFE registered company, we pride ourselves on offering a personal approach to our customers, at a competitive price.

Over 30 Years of experience across all safety disciplines, make us supremely qualified to meet each client's every need and challenge. We continue to offer the benefits that only a long-established company such as ourselves can provide, together with the personal attention of dedicated Account Managers.

The demand for our services is growing every day and we are looking for like-minded people to join us and be part of our established, successful and welcoming fire safety team at our office based in Redhill, Surrey.

We are offering a permanent role to a Service Team administrator to assist with:

• Allocating Engineers work rotas
• Ensuring works are completed within budgets
• Liaising with customers
• Issuing work packs
• Taking in-bound customer and engineers calls
• Interfacing with the sales team

What we are looking for in you:

• A minimum of 2 years’ experience working as part of an administrating team
• Experience working with Database Systems
• Experience working with Excel
• Good communication skills - written and on the telephone
• Good Time Management Skills - ability to work to strict deadlines
• Acute attention to detail
• Enthusiastic, highly organised and a good team player,
• Self - motivated with the ability to solve problems.
• Customer Focus and effective Interpersonal Skills - to always put our customers’ safety needs first and offer a personal approach
• Flexible and able to work as a part of a team

What you’re looking for in us:

• A full -time position – 40 hours per week between the hours of 8:30am –5:00pm
• A Competitive Salary of £16,000.00 to £22,000.00 PA basic pay dependent on experience.
• A Company Pension
• Training Programme to meet the needs of the Business
• 21 days holiday plus Bank Holidays - With an additional day per full year of employment completed (Jan – Dec) up to a maximum of 24 days holiday plus Bank Holidays per year.

How to Apply:Please email a copy of your CV and any supporting documentation to [contact hidden] for the attention of Liam Peskett.