Showroom Manager

🔒 Confidential Employer
Posted 21 March 2026
LOCATION
Hemel Hempstead
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Automotive
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Sales Team Leadership Customer Service Inventory Management Sales Management CRM Systems Communication Skills

FULL DESCRIPTION

[Employer hidden — view at passion-project.co.uk] is seeking a Showroom Manager to oversee day-to-day operations, enhance customer experience, and support sales targets. Responsibilities include sales team leadership, customer experience management, inventory management, and ensuring compliance. The ideal candidate has experience in automotive sales or showroom management, strong leadership skills, and excellent customer service abilities.

Job Description:

As the Automotive Showroom Manager, you will play a pivotal role in ensuring the success of our showroom by overseeing day-to-day operations, and maintaining a welcoming and organized environment for our customers. You will be responsible for supporting sales targets, improving customer satisfaction, and upholding our brand image.

Key Responsibilities:

  • Sales Team Leadership:
  • Provide coaching and support to motivate and maximize the team's potential.
  • Monitor sales activities, track performance, and provide regular feedback.
  • Customer Experience:
  • Ensure a welcoming and professional atmosphere in the showroom.
  • Address customer inquiries and concerns promptly and effectively.
  • Foster positive customer relationships to enhance repeat business and referrals.
  • Implement strategies to enhance the overall customer experience.
  • Inventory Management:
  • Maintain an up-to-date inventory of available vehicles.
  • Collaborate with the management team to ensure proper vehicle display and pricing.
  • Oversee vehicle merchandising and presentation in the showroom.
  • Compliance and Administration:
  • Ensure compliance with all automotive industry regulations and dealership policies.
  • Manage administrative tasks related to sales, including contracts, financing, and warranties.

Requirements;

  • Proven experience in automotive sales or showroom management.
  • Strong leadership and team management skills.
  • Excellent communication and customer service skills.
  • Knowledge of automotive industry trends and products.
  • Proficiency in sales software and CRM systems.
  • Attention to detail and organizational abilities.
  • Ability to work flexible hours, including weekends.
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