Care Coordinator

🔒 Confidential Employer
Posted 21 March 2026
LOCATION
Sutton
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Healthcare
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Care Coordination Scheduling Communication Time Management Care Management Systems Microsoft Office CQC Regulations Recruitment

FULL DESCRIPTION

Care Coordinator

Location: Sutton
Salary: Competitive
Hours: Full Time

Benefits:

  • Competitive salary
  • 28 days paid holiday (including bank holidays)
  • Pension scheme
  • Ongoing training and professional development opportunities
  • Supportive and friendly team environment
  • Opportunities for career progression within the company
  • Paid mileage or travel allowance (if applicable)
  • Employee recognition and reward schemes
  • Access to employee wellbeing support
  • Staff events and team-building activities
  • Referral bonus scheme

About the Role:

We are seeking a compassionate, organised, and proactive Care Coordinator to join our dedicated team. In this vital role, you will be responsible for managing and coordinating high-quality care services to ensure our customers receive person-centred support that promotes independence, dignity, and well-being.

This is an office based job in Sutton, Surrey.

Key Responsibilities:

  • Coordinate and schedule care visits in line with customer care plans, ensuring continuity and consistency of care.
  • Act as the main point of contact for care staff and customers regarding rota changes, customer updates, and day-to-day support.
  • Liaise closely with care workers, customers, families, and other professionals to ensure smooth delivery of services.
  • Monitor and review care plans, conducting regular quality assurance visits and spot checks.
  • Support with the recruitment, onboarding, and training of care staff.
  • Participate in the on-call rota to provide out-of-hours support as needed.
  • Maintain accurate records and ensure compliance with CQC regulations and company policies.

About You:

  • Previous experience in a care coordination or scheduling role, ideally within domiciliary care or a similar environment
  • Excellent organisational and time management skills.
  • Strong communication and interpersonal abilities.
  • A genuine passion for delivering high-quality care.
  • Proficiency in using care management systems and Microsoft Office.
  • Ability to work under pressure and adapt to a fast-paced environment.

What We Offer:

  • A supportive and friendly team environment.
  • Opportunities for training, development, and career progression.
  • Competitive salary and benefits package.
  • Rewarding work where you can make a real difference in people’s lives.
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