HubSpot CRM Executive

🔒 Confidential Employer
Posted 21 March 2026
LOCATION
Manchester
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Marketing
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

HubSpot CRM management Marketing campaigns Data analysis Reporting Training Customer relationship management Microsoft Office

FULL DESCRIPTION

[Employer hidden — view at passion-project.co.uk] Group seeks a HubSpot CRM Executive to manage and evolve their HubSpot CRM platform, supporting commercial performance and improving customer experience. Responsibilities include CRM management, sales and marketing integration, data analysis, training, and customer relationship management.

Key responsibilities

  • Own the day to day management, optimisation and development of HubSpot across the group
  • Configure pipelines, properties and workflows to support student, commercial and residential lettings
  • Maintain exceptional data quality, governance and consistency across all portfolios

Sales and marketing integration

  • Build and manage marketing campaigns within HubSpot for student, commercial and residential audiences
  • Develop automated workflows for lead capture, nurturing, qualification and conversion
  • Align CRM structure with real world sales processes across multiple asset classes

Data, insight and reporting

  • Analyse CRM data to identify trends, performance gaps and growth opportunities
  • Produce clear, actionable reports on pipeline health, conversion rates and campaign performance
  • Support senior stakeholders with insight to inform commercial and marketing decisions

Training and enablement

  • Act as the internal HubSpot expert, supporting day to day users alongside the Senior CRM Manager
  • Contribute to training and best practice adoption across marketing, sales and lettings teams
  • Stay up to date with HubSpot product developments and ensure new features are used effectively

Customer relationship management

  • Improve customer engagement through structured, relevant and timely communications
  • Support post enquiry and post let communications through HubSpot
  • Ensure CRM supports a consistent, professional customer experience across all brands

Collaboration and integration

  • Work collaboratively across a multidisciplinary marketing team covering creative, social and design
  • Work closely with sales, lettings and operational teams to align CRM with business objectives
  • Liaise with external partners on integrations, data flows and system improvements

About you

  • Proven experience managing and optimising a CRM platform, ideally HubSpot
  • Strong understanding of UK property, particularly commercial and residential lettings
  • Highly analytical, comfortable working with data, reporting and insight
  • Confident communicator, able to work within a collaborative, multi discipline team
  • Highly organised, detail focused and process driven
  • Strong working knowledge of Microsoft Office and CRM systems

Benefits

  • Competitive salary, dependent on experience
  • 23 days annual leave plus bank holidays
  • Your birthday gifted as an extra day annual leave
  • Company pension scheme
  • On-site Gym
Sign up free — access 45,000+ UK sponsor-licensed jobs