Branch Manager

🔒 Confidential Employer
Posted 21 March 2026
LOCATION
Cardiff
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Management
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Branch Management Sales Customer Service Team Leadership Merchanting Health and Safety Branch Operations

FULL DESCRIPTION

Branch Manager

[Employer hidden — view at passion-project.co.uk] is seeking an experienced Branch Manager to drive performance and win new business in Cardiff. The role involves leading a team, focusing on sales, and ensuring excellent customer service and operational efficiency within the branch.

Company Description

Exciting times at [Employer hidden]! As we continue to grow, we’re launching a new branch in Cardiff to strengthen our regional presence. This is a rare opportunity to be there from day one, helping to build and shape a new venture with the full support of our highly experienced operational and sales teams.

Want to know more about us? At [Employer hidden] we are the experts in civils drainage and water management. For over half a century we’ve been combining quality products, knowledgeable staff, dedicated delivery, a national branch network and technical assistance to be the one-stop shop for our customers. We continue to experience remarkable growth and stability and this is thanks to our unwavering commitment to excellent customer service and robust business strategy. Following fantastic results in 2024, backed up by a record breaking 2025, we continue to go from strength to strength. There has never been a better time to join [Employer hidden] and become as passionate about pipework as we are. Our people are at the heart of our operations and we pride ourselves on being a great company to work for!

Job Description

We are opening a branch in Cardiff and need an experienced Branch Manager to drive performance, win new business and ensure the branch quickly exceeds its commercial targets.

As an independent merchant/manufacturer, [Employer hidden] offers you the opportunity to make a real difference. We are looking for someone who is driven to boost sales and footfall in branch, but also with strong operational experience and a commitment to health and safety too.

You’ll lead a new dedicated and dynamic team, all committed to delivering high-level customer service to ensure the success of the branch opening.

Qualifications

We want to hear from you if you are a current Branch Manager in the drainage or wider merchanting industry with a passion sales and for learning our products.

You should have experience leading a small team, be sales-focused, understand branch operations (including health and safety), and be customer-centric.

If you have a proven track record in merchanting, a good network of contacts, and the drive to use your initiative, get in touch. We are excited to hear from you!

Additional Information

Benefits:

  • Enjoy a long-term career with a stable and growing UK company, proudly owned by a global group.
  • Receive a competitive salary that reflects your skills and contributions.
  • Benefit from monthly bonus schemes that rewards your hard work and dedication.
  • Secure your future with our contributory pension scheme.
  • Access full support and training to help you thrive in your role.

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