Senior Lettings Negotiator

🔒 Confidential Employer
Posted 21 March 2026
LOCATION
Haslemere
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Real Estate
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Lettings Negotiation Customer Service CRM Valuations Sales Communication Property Management

FULL DESCRIPTION

Location:The available position is located at the Haslemere office which is owned and run by co-owners Nick Less and Joss Cooper who have been familiar faces in the community since they opened in 2017 They take pride in employing local people, who have grown up around Haslemere and because of this they are truly invested in supporting the community and know the area better than anyone else.

Role description:

As a Senior Lettings Negotiator, you will play a key leadership role in ensuring the smooth operation of the lettings department, achieving targets, and delivering first-class service to both landlords and tenants. You will oversee the lettings process from start to finish, conduct valuations, negotiate tenancy agreements, and support junior team members. You’ll be instrumental in growing the lettings portfolio and developing strong business relationships across the local property market.

Key responsibilities:

  • Conduct property viewings: Meet with prospective tenants and deliver compelling property presentations.
  • Manage landlord relationships: Provide expert guidance throughout the lettings process and deliver timely updates.
  • Conduct rental valuations and win new instructions: Attend appraisal appointments, pitch for business, and convert leads.
  • Generate new business: Actively seek new landlord instructions through referrals, prospecting, and partnerships with the sales team.
  • Mentor junior negotiators and support their development through coaching and example-setting.
  • Collaborate with marketing: Support campaigns and promotional activities to increase property visibility.
  • Maintain accurate records: Handle all necessary paperwork, update CRM systems, and ensure legal compliance.
  • Stay ahead of market trends: Monitor changes in legislation, local rental demand, and competitor activity to advise clients effectively.

What we’re looking for:

  • Minimum 3 years of experience in residential lettings, with a proven track record of success.
  • Strong knowledge of the lettings process and relevant legislation.
  • Experience conducting rental valuations and winning new business.
  • Familiarity with the local area and its rental market.
  • Confident communicator with excellent interpersonal and negotiation skills.
  • Ability to work autonomously and take initiative in a target-driven environment.
  • Professional presentation and a commitment to customer service.
  • Strong organisational and time management skills.
  • Competent IT skills, including experience with property CRM systems.
  • Full UK driving licence and access to a vehicle.

What we offer:

  • Leadership opportunities and career progression into management.
  • Competitive basic salary plus an attractive, uncapped commission structure.
  • Continuous professional development and training.
  • A well-established brand with a strong presence in Surrey and the surrounding areas.
  • Supportive and collaborative team environment.
  • Recognition and reward for high performance.

Working hours: Monday to Friday – 8.30 am – 6.00 pm. Saturday, 9 am – 4 pm. (some rotational weekends will be applicable by an agreed roster with a day off in lieu) Flexible Working: No Job Type: Full-Time Contract. Remuneration: £depending on experience

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