Key Account Manager (TSO and Government)

🔒 Confidential Employer
Posted 20 March 2026
LOCATION
Wallingford, Oxfordshire, United Kingdom
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Sales & Marketing
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Account Management Client Relationship Management Business Development Communication Skills Strategic Planning CRM Microsoft Office Stakeholder Management

FULL DESCRIPTION

Key Account Manager (TSO and Government)

Step into a role where your ability to build trust, shape strategy and influence key decision makers truly makes an impact. As a Key Account Manager for Transmission System Operator (TSO) and Government clients across the Europe and Africa region, you will be at the centre of strengthening [Employer hidden — view at passion-project.co.uk]’s most important relationships. You will deepen client understanding, uncover new opportunities and position our innovative solutions where they can create the greatest value. You will become the essential link between your clients’ evolving priorities and [Employer hidden]’s expertise, driving meaningful conversations that support long term partnerships and open doors to future growth.

This is an opportunity to champion [Employer hidden]’s ambition to be the partner of choice. You will work closely with senior leaders, technical specialists and commercial teams to deliver a seamless “zipper” approach that connects our organisation with clients at every level. By bringing market insight, strategic thinking and a passion for innovation, you will help shape major projects, elevate client experience and contribute directly to revenue growth across the region. This role is ideal for someone who thrives on building relationships, navigating complex environments and turning insight into action.

Your role and responsibilities:

  • Act as the primary point of contact for key TSO and government clients and priority exploratory accounts across the EUAF region.
  • Build and maintain long‑term, trusted relationships with senior stakeholders in TSO and government and strategic regional accounts.
  • Engage regularly with client organisations to understand their operational needs, regulatory context, priorities, challenges, and long‑term strategic direction.
  • Expand relationships with regional exploratory accounts in alignment with [Employer hidden]’s growth ambitions and strategic objectives.
  • Drive the “zipper” approach by connecting [Employer hidden] stakeholders with client counterparts at multiple organisational levels to strengthen collaboration and communication.
  • Develop and communicate clear account strategies and action plans tailored to regional client requirements and opportunities.
  • Collaborate with internal stakeholders to support the implementation of region‑specific account strategies.
  • Coordinate with business development, commercial teams, and other client‑facing colleagues to manage activities, share intelligence, and progress account objectives.
  • Solicit feedback from key clients and exploratory accounts, share insights internally, and ensure issues are addressed effectively.
  • Maintain close relationships with project managers and participate in project kick‑off and lessons-learned meetings to support continuous improvement.
  • Work with business development, commercial teams, market analysts, and strategy teams to understand market trends and client drivers across the region.
  • Represent the client perspective internally to support frameworks, proposals, strategy development, and contract reviews.
  • Ensure CRM data is accurate and up to date for contacts, projects, and tenders across regional accounts.
  • Participate in industry events and conferences to strengthen relationships, stay informed on sector developments, and enhance [Employer hidden]’s profile.
  • Deliver measurable improvements in annual awarded revenue from regional accounts while maintaining strong margins.
  • Promote adoption of [Employer hidden] innovations by aligning client needs with the innovation portfolio and identifying opportunities for early engagement.
  • Introduce new technologies to clients and identify opportunities for trials or upcoming regional projects.
  • Understand client innovation structures, funding mechanisms, and opportunities for new solutions within the region.

What you’ll need to thrive in this role

  • Bachelor’s degree in a technical, business, or marketing field.
  • Experience in technical, commercial, sales, business development, marketing, or CRM roles.
  • Proven track record working with TSOs and government clients, ideally within a regional or multi‑country context.
  • Previous experience as a Commercial Manager, Business Development Manager, or Key Account Manager.
  • Strong communication skills with the ability to build relationships at multiple organisational levels.
  • Demonstrated ability to achieve sustainable results and deliver operational excellence.
  • Proficient in Microsoft Word, Excel, PowerPoint, and Teams.
  • Experience with Dynamics 365 and Power BI is preferred.

About Us

*Who we are*

Do you want to join our Geo-data revolution? [Employer hidden]’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative but work well within a team.

*What we offer*

[Employer hidden] provides a positive work environment as well as projects that will satisfy the most curious minds. We also offer great opportunities to stretch and develop yourself. By giving you the freedom to grow faster, we think you’ll be able to do what you do best, better. Which should help us to find fresh ways to get to know the earth better. We encourage you to be yourself at [Employer hidden]. So bring your energy and enthusiasm, your keen eye and can-do attitude. But bring your questions and opinions too. Because to be the world’s leading Geo-data specialist, we need the strength in depth that comes from a diverse, driven team.

*Our view on diversity, equity and inclusion*

At [Employer hidden], our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to [Employer hidden]’s purpose ‘together we create a safe and liveable world’ – and to each other.

Benefits of joining our team

  • Extensive career & training opportunities
  • Competitive salary
  • Contributory pension scheme
  • Private medical insurance
  • Health cash plan
  • Group life assurance
  • Group income protection
  • Electric car scheme
  • Cycle to work scheme
  • Discounted gym membership
  • Discounts platform
  • The [Employer hidden] Card (pre-paid virtual visa card, which earns cash back automatically when money is spent at any participating retailers)
  • Enhanced maternity and paternity pay
  • Long service awards
  • [Employer hidden] values awards
  • Employee referral bonus scheme

#LI-JM1

Disclaimer for recruitment agencies:

[Employer hidden] does not accept any unsolicited applications from recruitment agencies. Acquisition to [Employer hidden] Recruitment or any [Employer hidden] employee is not appreciated

Disclaimer for recruitment agencies:

[Employer hidden] does not accept any unsolicited applications from recruitment agencies. Acquisition to [Employer hidden] Recruitment or any [Employer hidden] employee is not appreciated.

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