Head Care Coordinator - Didsbury
SKILLS
FULL DESCRIPTION
We are looking for an enthusiastic, positive, and proactive individual to join our fantastic Didsbury team! The role will be predominantly face to face and dealing with the phone, interacting with people and their pets. There will also be administrative duties, and being a veterinary practice, no two days are the same! As a Head Receptionist, you will assist our Clinic Director by ensuring the front-of-house runs smoothly so that we can provide the best quality client care.
HEAD CARE COORDINATOR - DIDSBURY
Are you passionate about caring for both people and their pets? We’re looking for an enthusiastic, positive, and proactive individual to join our fantastic Didsbury team!
We are a family-owned, independent group of practices who believe that providing an exceptional client experience is just as important as providing outstanding pet healthcare.
The role will be predominantly face to face and dealing with the phone, interacting with people and their pets. We won’t have you stuck behind a desk, you will be able to move around our superb waiting pods and have a cuddle with the pets, which we think is a much better way to spend the day!
There will also be administrative duties, and being a veterinary practice, no two days are the same!
As a Head Receptionist, you will assist our Clinic Director by ensuring the front-of-house runs smoothly so that we can provide the best quality client care. This will include managing the reception team, conducting one-to-ones, reception team rota, and general administrative duties.
Experience in the veterinary industry is preferred.
- 37.5 hours per week
- Shifts range from 8.30am–4.30pm to 11am–7pm
- 1:4 Saturday mornings 8.30am-1pm
Why join us?
- A true family practice with a supportive, friendly team
- Fantastic progression within the role, with our Development Plan (opportunity to significantly increase salary)
- 5 weeks holiday plus bank holidays (Good Friday worked but day in lieu given)
- Company events (fun Christmas party, regular socials etc)
- Day off for birthday
- Three days off to work for a local charity of your choice
- Free preventative healthcare plan for your pets plus generous discounts
- Private medical insurance
- Gym contribution
WHAT MAKES US DIFFERENT
- We provide a positive environment where you will be supported by vastly experienced owners that you will know and work with.
- Being part of a fast growing and young practice is exciting. We guarantee you will enjoy the ride and have fun!
- You will be part of a team of like-minded colleagues.
- We are people focused, ask any of our team. The deal is that you work hard and in return we will look after you to the best of our ability.
- We are pet centric – we are the first veterinary practice outside of north America to be Fear Free accredited. This is the standard of care our pets deserve.
JOIN OUR TEAM
Kayleigh
Care Co-ordinator
Nicola
Care Co-ordinator
Nicole
Clinic Director
Steph
Registered Veterinary Nurse
Ysabella
Veterinary Care Assistant
Charley
Care Co-ordinator
Floriane
Veterinary Surgeon
Greta
Veterinary Surgeon
Katarina
Head Registered Veterinary Nurse
Kayleigh
Care Co-ordinator
Nicola
Care Co-ordinator
Nicole
Clinic Director
Steph
Registered Veterinary Nurse
Ysabella
Veterinary Care Assistant
Charley
Care Co-ordinator
Floriane
Veterinary Surgeon
Greta
Veterinary Surgeon
Katarina
Head Registered Veterinary Nurse
Kayleigh
Care Co-ordinator
For an informal chat about current and future vacancies please contact [contact hidden]
For an informal chat about current and future vacancies please contact [contact hidden]