Deputy Manager (Supported Accommodation Service)

Job Description

Job Title: Deputy Manager (Supported Accommodation Service)
Scale: £14.41 - £17.03 per hour, £50 Night time support allowance
Hours: 37 per week
Overall Purpose: This post both involves undertaking a combination of operational ‘support hours’ and ‘managerial duties’. The purpose of the role is to provide leadership and management and undertaking the roles and tasks set out below. The role is key and will involve being part of the senior management team.
Responsible to: Zonal Manager
Reports To: Zonal Manager / Service Manager / Head of Service / NI (as directed)
Role:

• Behave in a professional manner always with sensitivity, dignity and respect towards service user/s staff, other professionals and service users in accordance with the role
• Ensure all Supported Accommodation within the designated role meet all required Standards, expectations in line with the organisation policies and procedures.
• Ensure all policies and procedures in relation to the service, staff and others (professionals & visitors) are implemented.
• Carry out monthly formal supervision sessions and support individual staff induction & probation plans as required.
• in conjunction with laid down standards and requirements of the services designated group(s) of staff
• Delegate tasks and duties to Senior Support and Support staff as necessary to maintain the duties and responsibilities of the service.
• Ensure Resident Meetings take place and minutes are checked, maintained and distributed.
• Ensure the implementation of all designated areas of the service user/s Pathway Plan in accordance with Leaving Care Regulations (Leaving Care Regulations 2010)
• Ensure all bound books, young people’s records and admin duties are maintained, monitored, checked and kept up to date in line with company P&P’s and GDPR.
• Ensure implementation, review & monitoring of young people’s Independent Living & Support Plans as required
• Undertaking ‘night support’ duties as directed, to meet service need/s
• Distribute, monitor and check all petty cash allocation for relevant zone of supported accommodation houses.
• Chair regular team meetings as designated by the Zonal Manager
• Ensure the health and safety of all service user/s, staff and members of the public by conducting and responding to regular hazard and risk assessments
• Check and monitor all staff records in relation to daily tasks, housekeeping and health and hygiene
• Attend or designate attendance to appropriate staff members for the attendance of all relevant multi-agency professional child / family & young person and other service user/s care planning, reviews and meetings.
• Promote equality and diversity always in respect of standards of care, staff behaviour and performance.
• Take responsibility for own learning and developmental needs and ensure implementation of own Individual Development Plan.
• Attend supervision / consultation sessions on an agreed basis with your Zonal Manager, Supported Living.
• Ensure preparation for internal and external audit and inspection purposes.
• Provide out of hours on call cover on a rota basis to offer appropriate management support as necessary.
• Manage the service in the Zonal Managers absence for Supported Accommodation as necessary and when required.
• Actively promote the safety and well-being of young people and other service user/s by reporting any concerns which might compromise their safety.
• Attend all mandatory and service specific training required to undertake the role and to maintain/develop competence to administer medication in line with Inspire CS Group Policies and Procedures.
• Work pro-actively with young people who may present challenging and at times socially unacceptable behaviour.
• Supervise or support contact between young people, designated parents /carers others as specified in conjunction with organisational policies and guidelines for good practice.
• Undertake such other tasks as may be deemed appropriate to the post and the remit of the service
  Compiled by: HR/Office Manager
  Reviewed on: April 2025
  Important Note.
  The work of [Employer hidden — view at passion-project.co.uk] Services is both varied and challenging which results in some unpredictable circumstances. There is an integral need for all employees to be flexible in response to
• situations that arise outside of this job description. Additional duties will most likely be required to cover unforeseen circumstances or changes in work that maintain staff activity and quality of service provision.
  [Employer hidden] Services requires a commitment from all staff to promote quality, equality and diversity.
  This post is subject to a satisfactory DBS check. [Employer hidden] Services operates a culture of awareness and all staff will be subject to thorough reference checks.

Person Specification

Deputy Manager