Community Support Worker (CSW) & Relief CSW

Job Description

Job Title: Community Support Worker (CSW) & Relief CSW
Scale: Point 25 – 27, £12.50– £13.00 per hour based on experience (plus night time support allowance of £50.00 per shift)
Hours: 37 hours per week
Reports To: Zonal Manager
Location: Any [Employer hidden — view at passion-project.co.uk] Service Work-base within a designated accommodation project or within the community
Purpose of the role: The role incorporates supporting young people who are in the process of ‘leaving care’ and preparing to live independently and / or children & young people who require support within the community i.e. living with their own families or in other ‘community based’ settings.
The post holder may be required to operate solely in either setting or in combination in accordance with the needs and requirements of the service.
The post holder will undertake all core tasks within the remit for either or both elements of the service which is outlined as follows:

Main responsibilities of the role(s):

• Provide a caring, safe, secure, supportive and nurturing environment that meets the physical, health, social, personal development needs and rights of the young people at all times
• Respect & promote the individual needs of each person arising from their racial, cultural and religious background
• Actively encourage and promote responsibility and independence ensuring that this takes place within a context of safety and well being
• Assist and support young people/adults to develop independent living skills e.g. budgeting, shopping, meal preparation, cleaning, washing, ironing, simple house maintenance, paying bills, preparing CV’s for job applications & training.
• Actively work in partnership with relevant agencies, housing and social landlords and people to ensure high levels of participation for each young person/adult to achieve planned outcomes.
• Attend Pathway Planning, Review meetings and other decision-making forums concerning young people as directed, taking active responsibility to promote their Health, Education, Independence, Social, Emotional and Personal Well Being.
• Support/facilitate young people/adults to secure or maintain their tenancy through paying bills, taking care of and securing their home, learning how to become good neighbours, knowing their rights and sign posting.
• Accompany young people to appointments / meetings as and when necessary.
• Promote and ensure the wellbeing of children and young people through providing support programmes designed to improve their health, education, relationships and behaviour in order to stabilize family life.
• Actively promote the safety and well-being of children & young people by reporting any concerns which might compromise their safety.
• Maintain daily records, plans, reports, assessments undertaken with children / young people for use by other staff and agencies.
• Attend all mandatory and service specific training required to undertake the role and to maintain/develop competence to administer medication in line with [Employer hidden] Services Policies and Procedures.
• Work pro-actively with children / young people who may present challenging and at times socially unacceptable behaviour.
• Organise and undertake activities with children and young people as directed within context of safe boundaries
• Supervise contact between children / young people and designated parents / carers / others as specified in conjunction with organisational policies and guidelines for good practice.
• Contribute towards risk assessments and care / support planning for children and young people
• Undertake such other tasks as may be deemed appropriate to the post and the remit of the service.

Prepared by: HR/Office Manager
Reviewed on: April 2025

Important Note
The work of the [Employer hidden] Services is both varied and challenging which results in some unpredictable circumstances. There is an integral need for all employees to be flexible in response to situations that arise outside of this job description. Additional duties will most likely be required to cover unforeseen circumstances or changes in work that maintain staff activity and quality of service provision.
[Employer hidden] Services requires a commitment from all staff to promote quality, equality and diversity.

This post is subject to a satisfactory enhanced DBS check. [Employer hidden] Services operates a culture of awareness and all staff will be subject to thorough reference checks.