Senior Community Support Worker

Job Description

Job Title: Senior Community Support Worker

Scale: Point 29 – 31 £13.54- 14.00 per hour (plus night time support allowance of £50.00 per shift)

Hours: 37 per week

Reports To: Zonal Manager

Location: Any [Employer hidden — view at passion-project.co.uk] Service Work-base within a designated accommodation project or within the community

Purpose of role: The role incorporates supporting young people who are in the process of ‘leaving care’ and preparing to live independently and / or children & young people who require support within the community ie living with their own families or in other ‘community based’ settings.

The post holder may be required to operate solely in either setting or in combination in accordance with the needs and requirements of the service.

As a Senior Community Support Worker the post holder will have additional duties in terms of supporting other staff / assisting with the management of the project and assuming greater responsibility for the support of young people.

The post holder will undertake all core tasks within the remit for both elements of the service which is outlined as follows:

Main responsibilities of the role:

Senior Responsibilities

• Ensure all service user records and reports are maintained, checked and maintained to a high standard.
• Assist the Zonal Manager in ensuring the service meets agreed standards of quality.
• Assist the Zonal Manager in ensuring staff training and professional development
• Ensure petty cash and financial expenditure is maintained.
• Directly liaise with professionals involved with young people / families to ensure service requirements / standards are met
• Provide 1st line ‘on call’ support to other staff.
• Carry out monthly formal supervision sessions and support individual staff induction & probation plans as required.
• Assist in the ‘Day to Day’ running of the Supported Living House.
• Chair monthly resident meetings as directed.
• Chair monthly staff and other meetings as directed by the Zonal Manager
• Undertake such other tasks as may be deemed appropriate to the post and the remit of the service.

Operational ‘Support Duties’

• To provide a caring, safe, secure, accepting and nurturing environment that meets the physical, health, social, personal development needs and rights of the young people/adults
• Respect & promote the individual needs of each person arising from their racial, cultural and religious background
• Actively encourage and promote responsibility and independence ensuring that this takes place within a context of health & safety and well being
• Ensure all direct work and ‘key work’ sessions are undertaken in accordance with the young persons pathway plans.
• Assist and support young people to develop independent living skills in accordance with pathway and other plans utilising ‘Independence Booklet’ as a tool for intervention.
• Actively work in partnership with relevant agencies, housing and social landlords and people to ensure high levels of participation for each young person/adult to achieve planned outcomes.
• Attend all Pathway Planning, Review meetings and other decision-making forums concerning young people as directed.
• Proactively support the young person’s Pathway Plan - taking active responsibility to promote their Health, Education, Independence, Social, Emotional and Personal Well Being.
• Support/facilitate young people to secure or maintain their tenancy through paying bills, taking care of and securing their home, learning how to become good neighbours, knowing their rights and sign posting.
• Undertake such other tasks as may be deemed appropriate to the post and the remit of the service.

Prepared by: HR/Office Manager

Reviewed on: April 2025

Important Note.

The work of the [Employer hidden] Services is both varied and challenging which results in some unpredictable circumstances. There is an integral need for all employees to be flexible in response to situations that arise outside of this job description. Additional duties will most likely be required to cover unforeseen circumstances or changes in work that maintain staff activity and quality of service provision.

[Employer hidden] Services requires a commitment from all staff to promote quality, equality and diversity. This post is subject to a satisfactory DBS check. [Employer hidden] Services operates a culture of awareness policy and all staff will be subject to thorough reference checks.

Person Specification

Senior Community Support Worker

Area Essential Desirable Where assessed

Education & NVQ Level 3 in Child Care or QCF in QCF Level 3 in Management Application

Qualifications Leadership or working towards it. Emergency First Aid Form

Interview

Experience Two years Experience of working Experience of undertaking Application

with young people within tasks as described in Job Form Interview

independent, statutory or voluntary Description

setting.

Experience of working with

children and young people

with complex health and

psychological needs/

behaviours

Experience of supervising /

supporting staff in care /

welfare setting

Skills Flexibility to respond to the needs Experience of working with Application

of the service and young people. providers of universal Form

education and work related Written

Good communication, programs. Exercise

interpersonal skills and Interview

the ability to maintain good Experience of developing

professional boundaries. transition plans and

achieving their implicit

Knowledge of the issues that young outcomes with young

and homeless people face on a day people.

to day basis.

Good IT skills Proficient in

Good organisational and time Microsoft packages

management skills.

Ability to produce written records

and to contribute to reports for

individuals.

Ability and resilience to work with

behaviours which may challenge, in

a caring and consistent manner,

including the Maintenance of

appropriate boundaries of

behaviour.

Ability to work individually on shift

using your own initiative and as part

of a team, maintaining and

encouraging, open and honest

communication.

Knowledge Knowledge of the issues Application

affecting children, young Form

people and their families. Interview

Knowledge of the Leaving Care Act

2000 & Children Act 1989.

Other Commitment to continuing

personal and professional

development.

A full driving licence