Hire Controller
SKILLS
FULL DESCRIPTION
We're Hiring: Hire Controller
Based in Inverness
Full-time | Office-based
At [Employer hidden — view at passion-project.co.uk], we've been supporting the UK construction industry with reliable plant hire for over 40 years. Known for our personal service and sustainable solutions, we take pride in doing things differently.
People are at the heart of what we do. We're looking for a Hire Controller to join our Hire Desk team and play a key role in supporting the hiring and off-hiring of plant and equipment to our customers. This role is ideal for a proactive, organised individual with a strong eye for detail and a customer-focused mindset.
What you'll do
As an essential part of the Hire Desk team, you'll:
- Manage the hiring and off-hiring of plant and equipment to customers
- Support and advise Hire Negotiators with pricing, specifications and availability
- Ensure quotes are raised for every customer enquiry
- Maintain accurate Live Hire and Closed Hire files
- Manage and process re-charges accurately
- Produce Hire Desk revenue reports
- Prepare detailed customer reports as required
- Ensure all hire information is accurate and provided correctly every time
- Respond to and resolve hire-related customer queries
- Liaise daily with the Service and Transport teams to ensure smooth operations
What we're looking for
We're looking for someone to bring passion, energy and accuracy to this role. You'll ideally have:
- A strong team-focused attitude
- A driven, organised and focused approach to work
- Excellent organisational skills with the ability to meet strict deadlines
- Strong attention to detail
- Confidence working in a fast-paced environment
- Basic knowledge of plant and equipment
- Good working knowledge of Microsoft Excel
What you'll get
- A role with purpose and opportunity to make an impact
- A collaborative and inclusive environment
- Ongoing learning and development opportunities
- £250 'Love to Learn' voucher
- One Volunteer Day per year
- 50% subsidised gym membership (subject to criteria)
- 25 days' holiday plus bank holidays
- Enhanced maternity and paternity leave
- Mental health and wellbeing support programmes
- Regular team socials and company events
Ready to apply?
If you're ready to take the next step in your career and become part of a high-performing Hire Desk team, we'd love to hear from you. Apply online or send us your CV today.