Software Consultant
SKILLS
FULL DESCRIPTION
[Employer hidden — view at passion-project.co.uk] is seeking experienced software consultants to deliver accounting software solutions to clients across Ireland and Northern Ireland. The role involves project management, system configuration, data migration, training, and consultancy. Candidates should have experience with mid-range to ERP accounting software, client-facing skills, and excellent communication abilities. The role is hybrid/remote with potential client site visits.
SPECIFIC DUTIES
The Consultant role will necessitate a varied set of duties, but you should expect to satisfy the following when and where required: –
- Work as part of a project team to deliver implementation services for both new and existing clients, to include:
- Project Management
- System configuration
- Data migration
- Training and consultancy
- Workshops
- Providing both non-technical and technical support
- To work closely with the project delivery and internal product team
- Configure our software to meet documented in-scope client requirements
- Guide our clients in optimising their processes through our best practices
- Successfully deliver the solution within the scope, time, budget and quality
- Collaborate with other implementation consultants, Sales handovers, and client support colleagues
- Learn the capabilities of our software to translate innovative ideas to solutions
- Maintain relationships with:
- Customers
- Team members
- Suppliers and Third-Party Organisations working with the customer
- Delivery of staff & customer training
- Delivering the front-line service to our customers in a professional and courteous manner
- Development and maintenance of adequate documentation and procedures for end users
- Assisting other team members as required
- Attendance, where required, at regular meetings to discuss development progress
- Maintain up to date skill set including attending training when required
- Continually contribute towards the Company knowledge base for the enhancement of Company services provided
ROLE CRITERIA
- You will possess a good combination of client-facing skills, an analytical & technical aptitude to understand requirements to implement & integrate [Employer hidden]’s cloud accounting software solution into our customers’ IT environments and business
- Prior implementation experience of similar Mid-range to ERP finance software solutions at a senior level to organisations based in Ireland or the UK.
- Experience working on multiple simultaneous projects
- Experience working with external customer-facing projects
- Excellent verbal and written communication skills in English
- Client facing; able to facilitate workshops and deliver presentations to our customers online
- Industrious, willing, and able to work to deadlines
- Ability to remain objective and goal-focused under pressure
- Organised, methodical and conscientious
- Team player with strong interpersonal skills
- Self-reliant, confident, decisive
- Good general IT knowledge is essential
- Competent user of MS office applications
- We currently work in a hybrid /remote capacity which will continue, although visits to client sites can be required together with visits to the office
- Full driving license
- Based in Ireland or Northern Ireland and able to visit our Dublin offices or client premises if required
Attractive opportunities and remuneration based on specific suitable experience/compatibility in the Criteria areas above.