Head of Business Operations

🔒 Confidential Employer
Posted 19 March 2026
LOCATION
Derby
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Management
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Operations Management Facilities Management Procurement Budget Management Stakeholder Management Leadership

FULL DESCRIPTION

We’re looking for a Head of Business Operations to play a key role in how our firm operates and grows. Reporting to the CEO, this senior position will lead our administrative services, facilities management and procurement functions, ensuring the foundations of the business are strong, consistent and fit for the future. The role is based in Derby, with regular travel across our offices.

Key Responsibilities

  • Lead and oversee all administrative, client services, facilities, and procurement operations, ensuring the firm runs smoothly across all offices.
  • Shape and improve operational policies, processes, and service standards, driving efficiency, automation, and continuous improvement.
  • Manage our workplaces and physical assets, including space planning, office moves, renovations, and maintenance, to create safe, welcoming, and productive environments.
  • Take ownership of budgets, spend, and resource planning, finding efficiencies while supporting sustainable, cost-effective growth.
  • Ensure compliance, governance, and risk management across operations, maintaining business continuity and high standards.
  • Build, lead, and develop high-performing teams, fostering a culture of accountability, collaboration, and service excellence.
  • Partner with senior leadership and internal stakeholders to align support functions with business priorities and enable the firm to deliver exceptional client outcomes.

Skills, Knowledge and Expertise

  • Bachelor’s degree in Business Administration, Operations Management, or a related field or 8 -12+ years of experience in business operations and/or facilities management
  • Demonstrated experience managing administrative and facilities functions
  • Strong commercial acumen
  • Proven ability to manage budgets and deliver cost efficiencies
  • Excellent leadership, communication, and stakeholder management skills

Benefits

  • Competitive salary
  • Bonus potential
  • Great working environment
  • Career development opportunities
  • 27 days holiday plus bank holidays
  • Options to buy & sell 1 week’s holiday
  • 1 week’s holiday carry over
  • Extra day off for your birthday
  • Staff card discount scheme for local shops
  • Social days and evenings on the firm
  • Staff discounts on legal services
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