Membership Recruiter
SKILLS
FULL DESCRIPTION
Want to be part of a wilder future? This exciting role involves engaging with the public at a range of different pre-booked venues and shows to recruit new members and secure long-term donations. Through this, you can make a real and lasting impact to local wildlife and wild places.
The basics
Job title: Membership Recruiter
Wildlife Trust area: Vacancy may relate to: Avon, Cornwall, Devon, Dorset, Gloucestershire, Gwent, Hampshire & Isle of Wight, Herefordshire, Shropshire, Somerset, Wiltshire and Worcestershire.
Contract type: Permanent, subject to the successful completion of a probationary period of up to 3 months.
Hours: As specified.
Salary: Enhanced rate of £13 per hour during 3-month probationary period, (or until signed off) for field-based working, then £12.50 per hour. Average earnings of £21+ per hour including uncapped commission & bonus.
Reports into: Membership Sales Manager.
Line reports: No staff management but may work alongside other SWWFL employees and Wildlife Trust employees and volunteers.
The job in a nutshell
The successful candidate will inspire people to regularly support their local Wildlife Trust through becoming a member and making regular, affordable donations. They’ll do this by attending pre-booked events and venues in the local county, setting up displays, meeting public members, engaging them with our work, and asking them to join us to create a county where nature thrives. A lightweight mobile exhibition and branded clothing, full training and ongoing support are all provided.
Key responsibilities
- Recruit new, long-term members for a defined Wildlife Trust or Trusts.
- Engage members of the public in private and public site locations to introduce the benefits of membership to the local trust and to national wildlife trusts.
- Actively pitch to sufficient members of the public each day consistent with achieving a target number of daily new memberships. Typically, this could be between 30-100+ people, depending on the venue/footfall.
- Sign-up members and arrange for collection of membership donations via completion of direct debit mandates.
- Build good relationships with local venues and increase the likelihood of return.
- Complete and return all relevant new membership information, maintaining high standards of data protection at all times, reports and time sheets as required.
- Keep up to date with Wildlife Trust activities.
- Attend relevant training and information events run by SWWFL or individual Wildlife Trusts.
- Follow SWWFL’s policies relating to customer service, health and safety and data protection.
- Represent SWWFL and the Trust you’re supporting to a high standard of professionalism.
- Any other relevant duties as delegated by your line manager.
Other:
The nature of the role will require some weekend working and working on Public Holidays.
Recruiters will need to have use of a car to reach agreed work venues.
Person specification: what we’re looking for
The table below provides a sense of the skills, experience, and personal qualities we’re looking for. The most important thing is that the successful candidate must be driven, an excellent communicator, and passionate about the role and the positive change it can create.