NRPF IDVA

🔒 Confidential Employer

Posted 19 March 2026

LOCATION

Southall

TYPE

Full-time

LEVEL

Associate

SALARY

£37,480 / year

SKILLS

Advocacy Casework Risk Assessment Communication Skills Empathy Case Management VAWG Immigration Advice

FULL DESCRIPTION

JOB PURPOSE:

To provide high-quality and comprehensive advice, information, practical and advocacy support relating to domestic and other forms of gender-based violence perpetrated against Black and minoritised women and children.

To assist with educational, developmental, policy and campaigning work arising from advice and casework.

To promote the aims and objectives of [Employer hidden — view at passion-project.co.uk] as a specialist organisation for Black and minoritised women and children.

Duties and Responsibilities

To provide trauma-informed information, advice, support, and advocacy services for victims of domestic abuse and other forms of gender-based violence, including forced marriage, rape and sexual abuse, so-called honour crimes, and related issues such as immigration, asylum, and No Recourse to Public Funds.
To assist women to access support under various destitution schemes, including the [Employer hidden] No Recourse Fund.
To promote social inclusion, encourage independence, and develop the personal resilience of women using the advocacy service.
To ensure women are referred to external advice, information, and support agencies as appropriate, and encourage engagement with a range of [Employer hidden] services.
To ensure the service user is at the heart of all service delivery and development.
To liaise with relevant professionals and statutory agencies as necessary.
To undertake Risk Assessments and participate in local Multi-Agency Risk Assessment Conferences (MARACs).
To maintain case files and other records to the highest possible standard, as per [Employer hidden] guidelines.
To adhere to [Employer hidden] policies and procedures and ensure awareness and integration of an equalities and human rights agenda in all areas of work.
To ensure compliance with all legal and contractual reporting requirements in relation to service delivery.
To provide verbal and written reports to Senior Managers, the Executive Director and Management Committee as necessary.
To assist in the coordination and delivery of [Employer hidden] outreach surgeries.
To register with the Immigration Advice Authority (IAA) as a competent advisor by undertaking any relevant training and tests.
To maintain up to date knowledge on issues relevant to the position by undertaking training as identified in supervision and appraisal meetings.
To contribute to and assist in the facilitation of training to relevant professionals, statutory and community organisations.
To provide information for monitoring, evaluation, policy, research, and training purposes.
To undertake campaigning and policy work arising from advice and casework, working with legal experts to challenge decisions, laws, and policies to further the aims and objectives of the organisation.
To actively contribute to the organisation’s cohesion, encouraging cross-team working and problem-solving approaches.
To attend team/staff meetings, supervision/appraisal, and other meetings as appropriate.
To undertake any additional duties to contribute to the smooth running of the [Employer hidden] centre, services, projects, and campaigns.

Person Specification

Your application should give clear examples of experience, knowledge, skills, and abilities gained through paid and/or unpaid work (e.g., volunteering or campaigning).

Qualifications and Experience

IAA qualification or willingness to achieve this.
CAADA/SafeLives/Womens’ Aid IDVA/DAPA qualification, or the willingness to complete this
Experience working with victim-survivors of domestic abuse and other forms of VAWG.
Experience providing advice, advocacy, or casework to Black, minoritised and migrant women across multiple channels (phone, email, in-person) in a fast-paced environment.
Experience providing non-judgemental, confidential support and enabling victim-survivors to set realistic goals.
Experience working within a multi-agency framework.

Knowledge

Understanding of the practical, emotional, social, and economic issues facing Black, minoritised and migrant women affected by VAWG.
Knowledge of survivor support options including safe housing, immigration/asylum routes, criminal justice, and civil remedies.
Knowledge of safeguarding children and vulnerable adults.
Working knowledge of structural issues relevant to VAWG, including immigration policy, policing, and housing systems.

Skills

Ability to speak a South Asian language, or Arabic, Kurdish, Pashto, Dari, Somali, Tigrinya
Ability to manage a caseload, prioritise workload and meet deadlines
Ability to demonstrate empathy for the issues and barriers faced by Black and minoritised women
Ability to prioritise workload and meet deadlines.
Demonstrated empathy and understanding of barriers faced by Black and minoritised women.
Strong interpersonal skills, patience, and ability to handle sensitive situations while maintaining professional boundaries.
Ability to build and maintain effective relationships internally and externally.
Excellent written and verbal communication skills.
Competence using Microsoft Office and case management systems.
Strong organisational and administrative skills; ability to work flexibly and proactively.
Ability to maintain professionalism when dealing with crises and challenging situations
Ability to build and maintain effective working relationships with other teams and external organisations that offer services to our service users

Other

Commitment to tackling all forms of VAWG within an anti-racist, secular, feminist, and human rights framework.
Willingness to work flexible hours where required.

It is essential to the development of [Employer hidden]’ service delivery that the post holder is able to respond flexibly to changing service needs and requirements. This job description is therefore a guide and not an exhaustive list of all responsibilities, and it may be subject to review over time.

This vacancy is open to Black and minoritised women only, in accordance with the Equality Act 2010, Schedule 9, Part 1, due to the nature of the role and the work of the organisation.

We reserve the right to close this advert early if we receive a high volume of strong applications, so we encourage early submissions.