Technical Manager

About The Role

Join [Employer hidden — view at passion-project.co.uk] & Help Shape the Future of Renewable Energy!

Job Purpose

To oversee all site managers, employed trades and sub-contractors on site, for [Employer hidden] Retrofit department, control checks to be carried out in line with PAS2030&2035 Standards. Oversee auditing, quality control inspections in keeping with [Employer hidden] policy/installation standards. Providing technical support to the project and planning team on plant, material & access requirements to ensure safe, first-time right installations. Reporting directly to Operations Manager.

Key Responsibilities & Duties

• To oversee all technical trades and sub-contractors on site
• To assist and input to planning of works with AM and Admin team ensuring measures are properly planned and in sequence.
• To provide technical assistance to planning teams
• To quality check and confirm material lists are compliant and accurate prior to installation.
• To oversee quality control checks process implemented on all installations and works on site
• To always uphold H&S standards
• To communicate daily with trades and sub-contractors to ensure they follow all [Employer hidden] Processes and operating protocols, update jobs and report.
• To Complete audits of staff and trades on site to support general compliance team targets and ensure continued high levels of competence within our delivery
• To manage and control defects in support of the admin team weekly.
• To work with the Project team and Operations managers to coach, upskill and train site management staff and installation teams.
• Manage, improve, and develop customer service process, customer satisfaction results across ALL works within [Employer hidden].
• Report weekly on all activities, programmes, completions and issues to Operations Manager and clients with updated programmes each Friday
• Manage & enforce regular training and refresher of all staff that report to you to ensure continuous improvement of all operations in your department.
• To support and aid recruitment of resources to meet delivery programmes and attend all interviews.
• Manage new sub-contractors and staff inductions on site fully and correctly to ensure operating protocol is abided to from day 1 and poor staff assessed early on and identified.

Skills/Qualifications

• General competence in the given trade.
• NVQ 2 or equivalent (would be preferred).
• Experience of Fabric installation and built environment.
• Punctuality, professionalism, flexibility and working knowledge of Mobile PDA.
• Exceptional customer service skills

Experience Required

• Minimum of 3 years’ experience.
• Experience of working within the Social Housing sector on installation projects would be an advantage.
• Experience of working with residents and clients directly
• A clean UK driving license and DBS check will be required.

Personal Attributes

• You pride yourself on truth and share knowledge for the greater good.
• You are committed to improvement and are an active team participant.
• You accept responsibility for your role and promote ownership in others.
• You have a desire to be successful and achieve goals, whether small or large.
• You are flexible to meet business needs and actively work towards expanding your knowledge and developing your skills.

About You

About Us

About Us

[Employer hidden] was established in 2007 to deliver high-quality boiler installation services to social housing customers. Over the years, our diverse team has grown significantly, enabling us to expand our offerings and incorporate cutting-edge technologies. Today, we are at the forefront of renewable energy installations, setting industry standards and leading the way in innovative solutions for our clients

What We Offer

• Pension Scheme: Auto-enrolment after probation.
• Flexible Annual Leave: Option to buy or sell leave after probation.
• Professional Development: Access to in-house and external training.
• Employee Assistance Programme: 24/7 support.
• Refer a Friend Bonus: Reward scheme for successful referrals.
• Parking: Available at office locations.

Why Choose [Employer hidden]?

Skill Development: Access to training programmes, coaching, and mentoring.

Career Growth: Clear pathways for personal and professional advancement.

Long-Term Contracts: Enjoy stability and job security.

We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality.