Salon Manager
SKILLS
FULL DESCRIPTION
[Employer hidden — view at passion-project.co.uk] is seeking an experienced Salon Manager to lead their Shoreditch salon. The role involves leading a team, driving sales, managing operations, and ensuring exceptional customer experiences. The ideal candidate will have proven salon management experience, strong leadership skills, and a passion for the hairdressing industry.
About Us
[Employer hidden] is the world’s largest hairdressing super brand, with a global network of over 500 salons. Known for creativity, innovation, and exceptional client service, we are passionate about inspiring our teams and setting the industry standard. We are looking for an experienced and dynamic Salon Manager to lead our Shoreditch salon. This is a fantastic opportunity to grow a team, deliver exceptional customer experiences, and take ownership of driving salon performance in one of London’s most exciting locations.
The Role
As a Salon Manager, you will play a pivotal role in the success of the salon by:
- Leading, motivating, and inspiring the team to deliver premium client experiences.
- Driving sales and business performance through strong leadership and operational excellence.
- Managing day-to-day operations, including staffing, scheduling, and customer service.
- Overseeing stock control, payroll information, and financial reporting.
- Ensuring compliance with health & safety standards and maintaining a safe working environment.
- Supporting staff training and professional development, fostering a culture of continuous growth.
- Acting as a brand ambassador, upholding the TONI&GUY image and values at all times.
Key Responsibilities
- Lead by example with professionalism, punctuality, and commitment.
- Manage and support stylists, technicians, and receptionists to achieve individual and team targets.
- Build strong client relationships to deliver the authentic TONI&GUY experience.
- Monitor business performance and implement strategies to achieve revenue and retail targets.
- Recruit, train, and mentor team members to support career progression.
- Oversee cash handling, daily reconciliation, and reporting processes.
- Maintain salon cleanliness, stock levels, and operational standards.
What We’re Looking For
- Proven experience as a Salon Manager or Assistant Manager in a premium salon environment.
- Qualified stylist or colour technician with a strong understanding of salon operations.
- Excellent leadership, communication, and organisational skills.
- Commercial awareness with the ability to grow sales and manage costs effectively.
- Passionate about delivering an exceptional customer experience.
- Able to thrive in a fast-paced, creative, and dynamic environment.
Benefits
- Competitive salary plus performance-based incentives.
- Access to TONI&GUY’s world-renowned education and training programmes.
- Career progression opportunities, including management, education, and artistic roles.
- 35% discount on retail products.
- Free hairdressing up to the value of £150 every six weeks.
- Opportunities to work on exciting projects such as London Fashion Week and photo shoots.
Why Join Us?
At TONI&GUY, we believe there are no limits to your career. Joining our Shoreditch team means becoming part of a global creative network with unrivalled training, career development opportunities, and the chance to inspire and be inspired every day.
How to Apply:
If you’re ready to take the next step in your career, then we’d love to hear from you. Apply now and join a brand that sets the standard for creativity and innovation in the hairdressing industry.