Security Service Engineer

🔒 Confidential Employer
Posted 13 January 2026
LOCATION
North West
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Security Services
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

CCTV Access Control Systems Intruder Alarms Galaxy Network/IP Customer Service Fault Finding

FULL DESCRIPTION

Security Service Engineer

Servicing and maintenance of intruder, CCTV and access control systems in accordance with the current standards.

Location: North West

Salary: £42,000 is OTE, basic salary is based on experience.

Key Purpose of the Job

Servicing and maintenance of intruder, CCTV and access control systems in accordance with the current standards.

Why work for us?

  • Performance Related Pay – opportunity to earn up to additional £2,000 yearly (paid quarterly)
  • High OTE available
  • Paid Travel time after 30 minutes
  • Paid Overtime at premium rate
  • Standby allowance for on call
  • Full Remote Technical Support
  • Company Car with private use option
  • Life Insurance
  • Company Health Care Plan
  • 25 days holiday + 8 bank holidays
  • Day back in lieu when bank holiday worked
  • Immediate start available
  • Career development opportunities
  • Referral Scheme
  • Employee Benefits Programme including shopping vouchers and discount; up to £1,200 a year on real savings for everyday needs
  • Wagestream – Get instant access to your wages through our financial wellbeing tool.

Key Purpose of the Job

Servicing and maintenance of intruder, CCTV and access control systems in accordance with the current standards.

Key Job Responsibilities

  • Servicing and maintaining various intruder, CCTV, intruder and access control systems.
  • Working towards and exceeding maintenance and fault finding targets.
  • Demonstrate systems for customers and explain details such as the causes and consequences of false alarms.
  • Be part of an On Call Rota for OOH callouts and telephone support.
  • Understanding the clients’ needs and fulfilling all jobs required
  • Any other reasonable requests from management
  • The post holder will ensure the health, safety and welfare of themselves and their team in accordance with the Kings Policy
  • Implement and act in accordance with all company policies including and but not limited to information security policies, environmental, quality and health and safety
  • Protect assets from unauthorised access, disclosure, modification, destruction, or interference.

Essential requirements

  • Ideal candidate will have the ability to demonstrate working knowledge of various intruder panels such as Galaxy, Castle, Aritech, Scantronic, Network/IP and analogue CCTV.
  • 3+ years background and experience of working of undertaking service, repair work within security industry
  • Ability to demonstrate a working knowledge of various intruder panels, eg galaxy, menvier & scantronics
  • Network/IP based product experience
  • Applicants must have a clean full UK driving licence
  • Checkable work history and suitable references.
  • Good communication skills
  • Good customer service skills
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