Supported Living Support workers
SKILLS
FULL DESCRIPTION
Supported Living Support workers
Wilbury Crescent is a regulated supported living service delivered by [Employer hidden — view at passion-project.co.uk], specialising in trauma-informed, PBS-led care for adults with: - Autism Spectrum Disorder (ASD) and Pathological Demand Avoidance (PDA) - Mental health conditions including schizophrenia, PTSD, OCD, and mood disorders - Learning disabilities and forensic or safeguarding risks - Histories of trauma, emotional dysregulation, hoarding behaviours, and self-neglect This service provides high staff-to-client ratios, CCTV-monitored communal areas, and robust risk management and safeguarding structures.
Role Purpose
To deliver high-quality, safe, person-centred care and support that empowers individuals with complex mental health and behavioural needs to live independently, safely, and with dignity in a supported community setting.
Role Purpose
To deliver high-quality, safe, person-centred care and support that empowers individuals with complex mental health and behavioural needs to live independently, safely, and with dignity in a supported community setting.
Key Responsibilities
- Provide compassionate, trauma-aware care, including emotional reassurance, personal care, and daily living assistance
- Support individuals in achieving independence, engaging in meaningful activities, and building self-regulation skills
- Implement Positive Behavioural Support (PBS) plans and respond to crisis situations with calm, low-arousal approaches
- Use visual prompts, structured routines, and communication aids (e.g., Makaton, now/next boards)
- Monitor and report on client wellbeing using the Birdie system and daily observation logs
- Maintain consistent routines, support with medication (as trained), and ensure safe use of hoists and assistive equipment
- Encourage de-escalation and therapeutic rapport in response to emotional distress, shouting, disinhibited or unsafe behaviour
- Support outings, shopping, meal prep, and re-engagement with community safely and meaningfully
- Uphold safeguarding, dignity, privacy, and professional boundaries at all times
Essential Skills & Experience
- Previous experience supporting people with complex needs (autism, mental health, forensic backgrounds, etc.)
- Sound understanding of safeguarding and risk in supported living
- Calm, professional approach to distressed behaviours, shouting, hoarding, or non-compliance
- Ability to follow routines and respond to individuals in a respectful and proactive way
- Clear written and verbal communication; confident using care management systems
- Willingness to use and be trained on CCTV-assisted supervision protocols (communal areas only)
Required Training & Qualifications
- Care Certificate or equivalent (or willingness to complete)
- PMVA or equivalent positive behaviour training (desirable)
- Oliver McGowan Mandatory Training (Tier 1 or 2) or willingness to attend
- Safeguarding Level 2/3, Medication Awareness, Infection Control, Basic Life Support
- Autism/PBS training and hoisting/manual handling (can be provided in-house)
Personal Qualities
- Reliable, consistent, emotionally intelligent, and able to manage professional boundaries
- Reflective and committed to learning
- Culturally competent and respectful of diversity
- Able to remain calm and supportive in high-pressure situations
What we offer
- Fully funded training and development (including NVQ levels and PMVA)
- A trauma-informed, PBS-driven working environment
- Regular clinical and supervisory support
- Enhanced bank holiday and night shift rates
- Opportunities to grow within a progressive, person-centred organisation
- Hourly rate of £14
How to apply
If you are passionate about making a difference and want to be part of a forward-thinking team, we’d love to hear from you!
Send your CV to [contact hidden] or upload on the section below For more information, call us on [contact hidden] or [contact hidden]
URGENTLY: GOOD RATE PAID
Essential requirements
- 6+ months experience in healthcare sector in the UK
- Driving license (owned transport required)
- Palliative and End of Life Care experience
- Suctioning and Dysphagia experience
- Catheter Care Experience
- PEG & RIG Feeding Experience
Company Benefits
- £100 for referring a carrer and £150 for referring a nurse
- Providing support and personal care
- Mixed shift patterns Monday to Sunday
- Training given for all complexities
- Career development
- £14 - £15.00 / hour
- Full or Part Time Hours
- Hours to suit
- Clinical training with our registered nurse
- Uniform provided
- Career progression