Microsoft Dynamics 365 Developer

Microsoft Dynamics 365 Developer

[Employer hidden — view at passion-project.co.uk] are embarking on an ambitious, multi-year transformation program and are seeking a Dynamics 365 CE Developer to support our teams across our transformation initiatives. We are seeking an experienced and dynamic developer to join our team. The ideal candidate will possess a strong background in Dynamics 365 Customer Service.  The Dynamics 365 Developer will play a crucial role in supporting & enhancing existing functionality along with building out greenfield Dynamics 365 Customer Services solution as we continue to grow and innovate.

Key Outcomes

Technical Experience:

• Experience configuring Dynamics 365 CE, specifically in Customer Service environments.
• Knowledge & experience working in a Managed D365 environment
• Configuration of Power Automate to automate business processes
• Deploying solutions using CI/CD pipelines (manual deployment to test & production environments will not be allowed)
• Experience of Git source control
• Support the CRM Architect in documentation and oversight of configuration and integrations between them.

Dynamics CRM Experience

• Configuration of Tables, Views and Forms to support the Customer Services processes
• Configuration of Business Process Flows within the context of CRM
• Configuration of Security Roles
• Configuration of Workflows and Power Automate Flows
• Ability to develop plugins
• Ability to develop JavaScript libraries
• Any experience of Canvas Apps would be an advantage
• Maintain up-to-date skills on new features, services, and cost models.

Project Responsibilities:

• Working within the guidelines and to the objectives defined by any project or program currently running.
• Working within an Agile sprint structure
• Report task updates and status reports to any relevant project streams.
• Prioritize work items and tasks based on project or program guidance.

Key Skills & Experiences

• 5+ years Dynamics 365 development experience, preferably with Customer Engagement (CE/CRM)
• Strong knowledge of Dynamics 365 Customer Service & Power Platform
• Ability to design innovative, re-usable solutions and components.
• Good working experience with SaaS solutions and integrations.
• Experience of building plugins, workflows, cloud flows and logic apps.
• Experience of designing integrations in Azure
• Experience of building web apps in Azure a bonus.
• Experience with ALM tools (e.g., Git for Enterprise, Azure Devops).
• Experience integrating with SAP is a bonus.
• Excellent interpersonal and communication skills.
• Ability to collaborate effectively with cross-functional teams.
• Proven ability to analyse complex technical issues and provide effective solutions.
• Strong troubleshooting skills in a cloud and solutions architecture context.
• Experience implementing access controls and governance policies.

[Employer hidden] – Who we are

With a workforce of more than 3000 employees spread across Ireland, United Kingdom, Mainland Europe, MENA, and the USA, [Employer hidden] is a trusted global partner to pharma and MedTech manufacturers, working to improve patient access to medicines around the world. [Employer hidden] provides outsourced and specialised services to its clients, leveraging the strong relationships with 200+ of the world’s best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our highly expert teams.  [Employer hidden] is organised into three key divisions: Supply Chain Retail & On Demand, [Employer hidden] Med Tech and [Employer hidden] Pharma.

Click here to find out more: About Us - Who we are | [Employer hidden]

Culture at [Employer hidden]

[Employer hidden] is a combination of many businesses each with its own identity, culture, values, and ways of working.  Our overarching culture narrative is inclusive of each of these stores. [Employer hidden] lives and breathes four key pillars which unpin and support our culture.

We have a people first approach - we do the right thing. We support entrepreneurial spirit where adaptability, commitment & resilience is embodied in our way of working. We have a Common Purpose that connects our diversified businesses and people. Finally, Trust is at the heart of how we operate.

Everything [Employer hidden] does is enabled by our people and as we continue to grow domestically and internationally, we become more diverse.  This diversity fuels our business and culture. 

Sustainability

Sustainability is at the core of what we do and is deeply embedded in our business strategy. We want to contribute positively to the people and the world around us. Running our business in a sustainable way ensures that [Employer hidden] will continue to prosper in the long-term. We are focused on ensuring that each of the five pillars of our sustainability strategy are a fundamental part of our decision-making process.

Please note that [Employer hidden] is an equal-opportunity employer; we do not discriminate and welcome all responses. 

#unipharsupplychainandretail #unipharjobs

About Us

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area. 

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