Care Coordinator

Care Coordinator

Job Overview: The Care Coordinator will be responsible for the smooth and efficient scheduling, planning, and management of care services for clients, ensuring high-quality care is delivered by support staff. This role is suited for individuals with excellent organizational and communication skills who enjoy working in a dynamic, remote environment.

Key Responsibilities:

• Coordinate care schedules and allocate care workers to clients.
• Maintain and update client records, ensuring compliance with legal and company standards.
• Communicate with clients, families, and care teams to ensure needs are met.
• Liaise with healthcare professionals, social services, and other agencies to ensure holistic care is provided.
• Provide administrative support, including managing appointments and ensuring staff availability.
• Monitor the performance of care staff and address any issues or concerns.
• Ensure all care documentation is accurate and up to date, following confidentiality guidelines.
• Provide support and guidance to care staff and assist with training or development as needed.

Skills & Qualifications:

• Experience in a care coordination or similar administrative role.
• Strong organizational and time-management skills.
• Excellent communication skills, both verbal and written.
• Knowledge of care management software or CRM systems is an advantage.
• Ability to work independently in a remote or hybrid setting.
• Understanding of health and safety regulations and care standards.

Benefits:

• Competitive salary and benefits package.
• Flexible working hours (remote/hybrid).
• Career development opportunities.
• Training and support for professional growth.

Job Type: Hybrid Remote

Job Location: Glasgow Hybrid London Remote