Account Handler
SKILLS
FULL DESCRIPTION
Ready for Your Next Big Career Move in Insurance?
Join Our Friendly Team in Dudley as an Insurance Account Handler
Are you experienced in the insurance industry and looking for a new challenge? We’ve got an exciting opportunity for you to become part of the UK’s largest independent insurance broker, right here in Dudley.
As an Insurance Account Handler, you’ll enjoy a Monday to Friday schedule (yes, weekends off!), a competitive salary based on your experience, and a generous bonus structure. Plus, you’ll benefit from our flexible and hybrid working options—because we know the 9–5 doesn’t suit everyone.
What You’ll Be Doing
You’ll be the go-to person for a designated portfolio of clients, building strong relationships and supporting them with their insurance needs. If you thrive on delivering excellent customer service and enjoy building rapport, this role is tailor-made for you.
What We’re Looking For
We’re open to diverse backgrounds, but here are a few essentials:
- Insurance industry experience is a must.
- A positive, proactive attitude and a drive to deliver the best client experience.
- Curiosity and a willingness to learn—we’ll support you with qualifications like CII or ACII.
- Confidence in communication, both over the phone and face-to-face.
- A collaborative spirit and the resilience to adapt in a fast-paced environment.
- Integrity and honesty—essential in our regulated industry and valued in our culture.
What You’ll Get in Return
We care about our people and their wellbeing. Here’s a snapshot of the benefits:
- 26 days holiday plus bank holidays
- Career progression opportunities across our group
- Professional qualifications to boost your career
- Pension scheme for your future
- 24/7 well-being support
- Paid volunteering day to give back to your community
- Spotlight Awards to celebrate our brightest stars
Ready to take the next step?
Apply today and one of our team members will be in touch.