Account Handler
🔒 Confidential Employer
Posted 10 January 2026
LOCATION
Leeds
TYPE
Full-time
LEVEL
Associate
CATEGORY
Insurance
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion
SKILLS
Insurance industry experience
Customer service
Communication
Client relationship management
Adaptability
Teamwork
FULL DESCRIPTION
General Insurance · Leeds- West Village · Hybrid
Account Handler
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What You’ll Be Doing
You’ll be the go-to person for a designated portfolio of clients, building strong relationships and supporting them with their insurance needs. If you thrive on delivering excellent customer service and enjoy building rapport, this role is tailor-made for you.
What We’re Looking For
We’re open to diverse backgrounds, but here are a few essentials:
- Insurance industry experience is a must.
- A positive, proactive attitude and a drive to deliver the best client experience.
- Curiosity and a willingness to learn—we’ll support you with qualifications like CII or ACII.
- Confidence in communication, both over the phone and face-to-face.
- A collaborative spirit and the resilience to adapt in a fast-paced environment.
- Integrity and honesty—essential in our regulated industry and valued in our culture.
What You’ll Get in Return
We care about our people and their wellbeing. Here’s a snapshot of the benefits:
- 26 days holiday plus bank holidays
- Career progression opportunities across our group
- Professional qualifications to boost your career
- Pension scheme for your future
- 24/7 wellbeing support
- Paid volunteering day to give back to your community
- Spotlight Awards to celebrate our brightest stars
Ready to take the next step? Apply today and one of our team members will be in touch.
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