International Account Manager

🔒 Confidential Employer

Posted 10 January 2026

LOCATION

Stratford-upon-Avon

TYPE

Full-time

LEVEL

Associate

SKILLS

Communication Skills Customer Focus Technical Information Microsoft Excel Problem-solving Organization Skills Legislation Sales

FULL DESCRIPTION

International Account Manager

Vacancy Type: Full Time, Permanent Location: Stratford-upon-Avon (Hybrid) Salary: £26,000 + up to 10% bonus & benefits

## Why choose [Employer hidden — view at passion-project.co.uk]?

[Employer hidden] has created a friendly and supportive working environment that enables our team to perform to the best of their abilities, with flexible hours, hybrid working options, access to training and opportunities to get involved in various groups to nurture key interests.

With social value at the heart of our business ethos, employees can take a day on us to volunteer for an organisation of their choice, and our Charity Committee organises fundraising events for the employee nominated charity of the year.

[Employer hidden] endorses wellbeing and healthy lifestyles, offering subsidised gym membership, optional healthy living seminars and social events, encouraging cross team integration. Plus the “After Work” social group organises regular gatherings – an opportunity to get to know friendly faces.

Our team is passionate, friendly, approachable and dedicated to the business mission – to inspire businesses to do all they can to reduce their environmental impact. If you have an interest in sustainability and like the sound of all [Employer hidden] offers, we would love to hear from you!

Carbon Footprint

## How will I make a difference?

As the UK’s leading provider of environmental compliance, [Employer hidden] strives to work together towards a profitable, sustainable, waste-free world. To date, our teams work in partnership with more than 400 customers, in nearly every corner of the globe.

You will assist in driving this goal by supporting the delivery of accurate and timely data declarations as specified by environmental legislation and voluntary commitments. You will help support our customers to comply with environmental legislation and give insights to the packaging they handle, allowing them to make meaningful changes with confidence.

## What will I be doing?

As an International Account Manager, you will be responsible for ensuring customers’ compliance outside of the UK, by:

Being the first point of contact for incoming phone calls and emails
Explaining and selling international services to prospective clients
Following up all leads and opportunities and attending sales meetings where necessary
Developing a good understandingof the requirements placed on organisations, so that swift and accurate responses can be provided
Understanding legislation to a high level, in order to manage companies’ compliance on their behalf
Ensuring clients have a clear understanding of their obligations under various international legislation
Completing legal documentation, coordinating with various authorities, schemes, and the client
Understanding compliance requirements (often in multiple countries) and building relationships with key contacts
Ensuring diplomacyand professionalismto maximise third party relations
Maintaining up to date knowledge of EU and non-EU regulations

## What skills will I need?

- Excellent written and verbal communication skills
- A customer focused approach
- Ability to quickly take on large quantities of technical information
- Advanced IT skills, particularly Microsoft Excel
- Solution orientated problem-solving ability
- Collaborative working style
- Excellent planning, scheduling and organization skills
- Full UK driving licence
- Educated to degree level or equivalent

## What kind of businesses will I be working with?

## What benefits will I receive?

We strive to make [Employer hidden] an employer of choice. Whether it’s achieving work-life balance, helping towards a healthier lifestyle, or saving money. We have a range of benefits to help support you, including:

| | | | | | | | | |

| --- | --- | --- | --- | --- | --- | --- | --- | --- |

| | | | | | | | | |

| Hybrid working and flexi Friday early finish | | Company annual bonus – up to 10% | | Enhanced pension scheme with Aviva (doubled up to 8%) | | Access to voluntary benefits such as private medical insurance, cycle to work scheme and subsidised gym membership | | Enhanced maternity pay |

| | | | | | | | | |

| Annual volunteering day | | 25 days annual leave and option to buy/sell additional days | | An extra day off for your birthday | | Access to a savings platform that includes discounts and money-off promotions from 800+ retailers | | Wellbeing initiatives |

Recruitment team

## How do I apply?

To apply for this position, click here.

If you would like to be considered for more than one role, or any future roles, please send your CV to [contact hidden].

I’ve greatly enjoyed my time at [Employer hidden] so far, where I’ve been able to specialise in the part of my role that interests me the most. I’ve had access to training beyond what my role requires and spent time developing my skills.

### Alex, Onboarding Consultant, [Employer hidden]

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